- TekSynap (Springfield, VA)
- …and report on the incident remediation efforts. Responsible for communicating with the Incident Manager and other GSs for all Incidents. Will act at the ... incidents are properly resolved and closed. Responsible for providing recommendations to the Incident Manager for the on-going improvement of Incident … more
- Insight Global (VA)
- …and appropriate actions have been taken. -Lead all aspects of a portfolio of problem records, assisting the Problem Manager . Responsible for assembling the ... reviews to establish actions to prevent future incidents and produce comprehensive incident reports to senior leadership. -Support and participate in Disaster… more
- Navy Federal Credit Union (Winchester, VA)
- …accurate communications via established channels (Status Page notifications, ICM critical incident bridge, Webex, etc.) + Create post- incident reports detailing ... the enterprise systems status page and related activities including incident updates, communication templates, performance and effectiveness metrics and analysis,… more
- Truist (Richmond, VA)
- …you driven to connect the dots that others miss? We're looking for a Technology Incident & Problem Strategist to hunt for systemic risks hidden within our ... action. * Framework Familiarity: A solid understanding of ITIL principles ( Incident , Problem , Change Management) and root cause analysis methodologies… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- ROLE DESCRIPTION: The Incident Manager will have experience managing incidents in a Network Operations Center or equivalent 24x7x365 operations center supporting ... monitoring environment * 3 years exposure to Service Management/ITIL framework and concepts ( incident , problem , change management, RCA) * 2+ years of proven… more
- Amazon (Suffolk, VA)
- …more important. To support this priority, Amazon is seeking an experienced and innovative Senior Site Workplace Health and Safety (WHS) Manager to join our team. ... clearly communicate organizational direction through your team. As a senior leader in the WHS organization, you will also...to Operations. * Deep Dive safety metrics and review incident weekly and monthly incident trends to… more
- TekSynap (Springfield, VA)
- … identification, recording, investigation and diagnosis. Responsible for communicating with the Problem Manager and other GSs for all problems. Will act ... problems are properly resolved and closed. Responsible for providing recommendations to the Problem Manager for the on-going improvement of Problem … more
- UIC Government Services and the Bowhead Family of Companies (Arlington, VA)
- **Overview** SENIOR COMSEC MANAGER (NAUT): Bowhead seeks a Senior COMSEC Manager to support our customer on the Nautical contract in the Arlington, VA ... ensure COMSEC requirements are met throughout the system lifecycle. + Lead incident response activities for COMSEC-related security events and compromises. + Develop… more
- Navy Federal Credit Union (Vienna, VA)
- …strategic goals and Agentic Transformation program objectives. + Partner with senior EDIM, technology product, and engineering leaders to shape and contribute ... centric environments. + Experience supporting AI Operations, observability and incident management. + Extensive experience with Agile practices including Scrum,… more
- Insight Global (Mclean, VA)
- …existing IT Service Management functions. This position owns and drives Major Incident bridges and Problem investigations to minimize critical service ... are followed. Essential Duties and Responsibilities: - Perform operational activities for Incident , Problem , Change Management and other existing IT Service… more