- Usaa (Chesapeake, VA)
- …you'll do: Develops business process deliverable program plans that align customer , business deliverable and enterprise strategy. Ensures alignment with customer ... and engagement strategies. Utilizes data and analytics to deliver insight into customer and business process performance and shares best practices with overall team.… more
- Usaa (Chesapeake, VA)
- …There are 2 positions available. As a dedicated, Business Process Owner Senior you will plan, direct, and coordinate activities for complex processes, including ... will support Claims Litigations. What you'll do: Develop and implement strategic customer specific business process program plans that align with enterprise strategy… more
- L3Harris (Ashburn, VA)
- …air, land, sea and cyber domains in the interest of national security. Job Title: Senior Manager , Quality Assurance Job Code: 30018 Job Location: Ashburn, VA ... Job Description: The Sr. Manager of Quality will be responsible for...product improvement ensuring product and process integrity, leading to customer satisfaction and overall mission success while supporting division… more
- Amazon (Arlington, VA)
- Description Join the Content Quality (CQ) team as a Senior Quality Manager and help set the standard for AWS technical content that empowers millions of ... of seeking novel solutions to thorny challenges. The Sr. Quality Manager develops quality standards...providing data-driven recommendations for improvements * Measure ROI and customer impact of quality initiatives, identifying trends… more
- NTT America, Inc. (Richmond, VA)
- …Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The ** Senior Customer Success Manager ** is a skilled individual contributor ... accounts, with a focus on operational excellence and customer satisfaction. In this role, the Senior ...of contact and collaborating with internal teams to ensure high- quality service delivery. The Senior CSM plays… more
- Otsuka America Pharmaceutical Inc. (Richmond, VA)
- **Job Summary** The Senior Manager of Global Quality Management (GQM) supports the execution of clinical quality activities to ensure compliance with ... + Monitor audit trends and escalate recurring issues to senior leadership. ** Quality Systems & Compliance** +...to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the… more
- Capital One (Richmond, VA)
- Senior Manager , Know Your Customer (KYC) Advisory Governance The Senior Manager , Know Your Customer (KYC) Advisory Governance performs a key risk ... the Compliance Management Program framework, the Senior Manager is responsible for delivering quality results,...Senior Manager is responsible for delivering quality results, providing compliance advice to lines of business… more
- Otsuka America Pharmaceutical Inc. (Richmond, VA)
- The Senior Manager , Global Product Quality - Biologics is responsible for managing quality oversight of clinical and commercial products at CMOs under ... way that is in accordance with regulatory expectations and applicable GMP/GDP quality standards. This role will provide specialized Biologics Quality Assurance… more
- Otsuka America Pharmaceutical Inc. (Richmond, VA)
- The Senior Manager , Centers of Excellence (CoEs) is responsible for establishing, leading, and optimizing one or more prioritized CoEs within the Global ... Quality Operations organization-such as Inspection Readiness, Audit Effectiveness, or...to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the… more
- Coinbase (Richmond, VA)
- …and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which ... to automate 90% of customer contacts improving efficiency, customer satisfaction, and support quality at scale. * *Role*- You'll lead a distributed team of… more
