- Marriott (Mclean, VA)
- …or exceed all hospitality requirements. **Managing Profitability** * Performs required annual Quality audit with General Manager (GM) & Regional Director (RD). ... on strengths. * Sets clear expectations, with the General Manager , for the team. * Verifies that the team...* Performs hourly job functions as needed. **Providing Exceptional Customer Service** * Provides excellent customer service… more
- CVS Health (Richmond, VA)
- …(LOB). This role is pivotal in ensuring the delivery of high- quality , reliable technology releases through close collaboration with Application Development, ... Security, Problem Management, and other enterprise teams to develop SOPs, quality controls, and issue resolution strategies. + Drive continuous improvement… more
- The Cigna Group (Richmond, VA)
- …Health Services, we're transforming healthcare through technology and data. As a Sr. Manager , Product Management for Call Routing and IVR, you'll drive innovation in ... customer engagement platforms, making it easier for millions to...and implement solutions that reduce friction and improve service quality . + Inspire and guide cross-functional teams-engineering, design, operations,… more
- Northramp LLC (Reston, VA)
- IT Performance Metrics & Customer Experience Senior Leader + Reston, VA + Category: Subject Matter Expert + Type: Full-time + Min. Experience: Manager ... Northramp is looking for an IT Performance Metrics & Customer Experience Senior Leader to lead the...Serve as a strategic advisor to OCIO leaders on customer experience, service quality , communications, and stakeholder… more
- Leidos (Reston, VA)
- …**Leidos is looking to grow our proposal team and add successful Senior Principal Proposal Managers with experience with large Federal proposals.** **Primary ... and solutioning sessions. + Ensure win strategy, compliance, and customer understanding are in the final proposal documents. +...+ Evidence of a successful track record of high quality , high scoring proposals. + Ability to develop and/or… more
- Oracle (Richmond, VA)
- …TX** + **Nashville, TN** **Job Overview:** We are seeking an experienced Program Manager with a demonstrated ability to deliver high- quality programs within ... + Travel up to 50% to project sites and partner/ customer locations as needed. Disclaimer: **Certain US customer...partner/ customer locations as needed. Disclaimer: **Certain US customer or client-facing roles may be required to comply… more
- Mass Markets (VA)
- …and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) ... powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed… more
- Oracle (Richmond, VA)
- …construction, ensuring that our data centers meet the highest standards of quality , efficiency, and sustainability. This team plays a crucial role in supporting ... projects well is key to the overall success of customer deliveries. You will engage directly with our Colo...completed on time, within budget, and to the required quality standards. + Tenant Fit Out and LV Integration:… more
- Oracle (Richmond, VA)
- …+ **Content Development** - Collaborate with marketing, product, engineering, and customer -facing teams to produce high- quality written, visual, and video ... Oracle Cloud Infrastructure (OCI) brand by capturing and sharing powerful stories and customer success outcomes. You will drive efforts to create and promote the… more
- Oracle (Richmond, VA)
- …supply chain, and network delivery **Responsibilities** As a Senor Technical Program Manager you will: + Own end-to-end delivery of multiple data center ... ensuring they are completed on time, within budget, and to the required quality standards. + Project Planning: Develop and implement long-term strategies aimed at… more