- RTX Corporation (Charlottesville, VA)
- …compliance to company, customer , regulatory, and other procedures and requirements, the Quality Manager will foster a Quality culture throughout all ... PW Mikro Charlottesville, VA site is looking for a Quality Manager to lead a diverse team...System and culture + Systematically translate, analyze, and prioritize customer needs, legal and contractual requirements, and company policy… more
- Coinbase (Richmond, VA)
- …organization, operating at the intersection of product and support to transform the customer experience. We're hiring a Program Manager , Coinbase One, to evolve ... dive top CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through product improvements,… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- ** Quality Assurance Manager ** **Category:** Testing/ Quality Assurance **Main location:** United States, Louisiana, Lafayette **Alternate Location(s):** ... Description:** CGI Federal is seeking a dynamic and detail-driven Quality Assurance (QA) Manager to lead ...a dynamic team environment. . Desire for excellence in customer satisfaction, process and product quality , and… more
- Perdue Farms, Inc. (Prince George, VA)
- …Assurance in accordance with specifications including, but not limited to, customer -specific temperature expectations, box quality checks, cooler temperature ... in progressive management role. + 5 years with direct customer interface and support around Quality and...effectively articulate and present the company's Food Safety and Quality strategy as it relates to senior … more
- Publicis Groupe (Arlington, VA)
- …designing the products and services their customers truly value. **Overview** As a Manager in Quality Engineering **(Washington, DC area)** with a focus on ... teams to ensure resolution and retesting. + Report test progress, results, and quality metrics to stakeholders and senior management. + Contribute to continuous… more
- Amazon (Arlington, VA)
- …to join our Global Engineering, Maintenance, & Sustainability - Design & Construction Quality Management team as a Program Manager . The Program Manager ... based continuous improvement methodologies to engage teams to solve customer problems. . Drive speed, quality , and...driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process… more
- Zoom (Richmond, VA)
- What you can expect We are looking for a Senior Product Manager , Conversational AI Evaluation, Metrics & Quality to lead the strategy, roadmap, and execution ... Conversational Design to translate data into features that elevate contact center quality and customer experience. About the Team The Zoom Virtual Agent team is… more
- Fujifilm (Richmond, VA)
- …and optimal product operation, utilizing validated applications, protocols, and processes. Escalates customer satisfaction concerns to Senior II, Lead SSAT or ... A sessions, hosted and on-site courses. Interaction with Sales, Customer Support, Clinical Applications, Field Service, the end-user, and...status teleconferences. Leads status calls in the event of Senior II, Lead SSAT and manager absence.… more
- Walgreens (Virginia Beach, VA)
- …cash registers. Models and delivers a distinctive and delightful customer experience. **Job Responsibilities/Tasks** **_Customer Experience_** + Engages customers ... them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive...of Conduct. + Performs duties as assigned by Pharmacy Manager , Staff Pharmacist and Store Manager including… more
- L3Harris (Arlington, VA)
- …to RTS Program Manager in the Washington DC area, and supports Senior Program Manager organization (Arlington, VA). The basic functions will be primarily ... engineering personnel, checks out, reports on and approves operational quality of system equipment. Instructs customers and fellow employees...at all levels of leadership up to and including Senior Executive Service to resolve customer and… more