- Robert Half Technology (Charlotte, NC)
- Description Robert Half is building a pipeline of Senior IT Project Managers to support anticipated infrastructure and application initiatives, including system ... and resource forecasts + Lead risk management, issue resolution, and change control processes + Partner with business leaders and technical teams to ensure alignment… more
- Truist (Charlotte, NC)
- …(United States of America) **Please review the following job description:** The Senior Director of Enterprise Resiliency Planning & Execution is a pivotal leadership ... ITIL framework expertise to establish and enhance Incident and Problem Management processes . 7. Establish key performance indicators (KPIs) and metrics to measure… more
- Truist (Wilson, NC)
- …following job description:** We are seeking a highly skilled and hands-on Senior Platform Engineer to help engineer and scale enterprise-grade platform services that ... 5. May lead large, complex projects related to improving processes or support capabilities. 6. May engage and mange...and business problems. 7. Ability to influence others at senior levels to adopt a new perspective. **Preferred Qualifications:**… more
- PagerDuty (Raleigh, NC)
- …world-all in a flexible, award-winning workplace. PagerDuty is seeking a ** Senior Director, Platform Product Management** to join our diverse, customer-focused team ... development and partnerships across communications platforms, infrastructure, monitoring and observability, ITSM and IDPs and other developer tools + Partner with… more
- Truist (Charlotte, NC)
- …the improvement of production environments through collaboration with senior engineers and cross-functional teams. **ESSENTIAL DUTIES AND RESPONSIBILITIES** ... and resolve lower to medium-priority technical issues with guidance from senior engineers, ensuring minimal disruption to business operations. 2. Support day-to-day… more
- Truist (Raleigh, NC)
- …and resolve lower to medium-priority technical issues with guidance from senior engineers, ensuring minimal disruption to business operations. 2. Support day-to-day ... teams to resolve technical incidents and escalate higher-complexity issues to senior engineers as needed. 4. Assist in automating routine production support… more
- Truist (Raleigh, NC)
- …8. Provide assistance in improving the incident, problem, and change management processes , following ITIL best practices. 9. Participate in root cause analysis and ... technical growth within the team. 12. Escalate complex or unresolved issues to senior engineers or technical experts when necessary. 13. Support the stability of… more
- Truist (Charlotte, NC)
- …8. Provide assistance in improving the incident, problem, and change management processes , following ITIL best practices. 9. Participate in root cause analysis and ... technical growth within the team. 12. Escalate complex or unresolved issues to senior engineers or technical experts when necessary. 13. Build and maintain the… more
- GovCIO (Raleigh, NC)
- …to asset discovery or inventory tools + Familiarity with ITIL concepts or ITSM processes + Experience supporting enterprise or regulated environments + ... and providing documentation + Follow established ITAM controls, SOPs, and governance processes + **Reporting & Data Quality** + Run standard reports related to… more