- Centene Corporation (Austin, TX)
- …the direction and focus of engineering and user experience teams. + Develop omni - channel strategies that leverage modern technologies (eg, AI, bots, automated ... print composition) to improve patient self-service, reduce operational burden, and support value-based care initiatives + Identify feature enhancements, manage associated backlog and roadmap to maximize business outcomes + Lead engineering on driving out a… more
- Humana (Austin, TX)
- …feedback from the communities that we serve as well as enable the video channel for guidance centers supporting our senior population. You will be responsible ... + Experience in implementing capabilities including (but not limited to): Omni - channel - "Queuing, routing, and experience", Softphone, Voice Authentication,… more
- Bank of America (Addison, TX)
- …on Cloud technology within the Payment and Merchant Technology space. Deliver Omni - channel solutions within across traditional payment networks and trending ... Senior Architect Addison, Texas;Chandler, Arizona; Charlotte, North Carolina...offered a role with Bank of America, your hiring manager will provide you with information on the in-office… more
- Toyota (Plano, TX)
- …expertise in Service Cloud setup (case management, live agent, knowledge management, Omni - Channel ). + Hands-on experience with Salesforce APIs (SOAP, REST), ... this time. **Who We're Looking For** As the **Technical Manager - Salesforce Marketing Cloud** for a factory, this...Studio). + Configure Service Cloud features like Case Management, Omni - Channel Routing, Service Console, Knowledge Base, and… more
- Michaels (Dfw, TX)
- …enrollments + Educate customer on Voice of Customer (VOC) survey + Assist with Omni channel processes **Other duties as assigned** **Minimum Type of experience ... in lead capacity in the absence of the Framing Manager + Be a resource to assist and train...train other Team Members + Support and assist Framing Manager in driving KPI's achievement + Complete framing orders… more
- USAA (Plano, TX)
- …+ Subject-matter-expert knowledge on impact of social marketing to an omni - channel experience. + Demonstrated leadership in influencing business decisions, ... special and impactful. **The Opportunity** Seeking a seasoned Media and Social Marketing Manager Lead for our Marketing Operations team. This role sits at the… more
- Public Storage (Plano, TX)
- …digital and offline channels. This individual will lead a team to design omni - channel CRM strategies, own the technology roadmap, partner closely with data, ... stocks trade on the New York Stock Exchange. **Job Description** The Manager of CRM is responsible for the strategic leadership, execution, and optimization… more
- Synchrony (Dallas, TX)
- …penetration through continued enhancements. + Drive program to effectively work in an omni - channel environment. Ensure digital assets are in place and optimized. ... well as critical client requirements. Work collaboratively with both the General Manager and partner organizations to drive incremental card usage. As portfolio… more