- DRT Strategies, Inc. (Silver Spring, MD)
- …testing, and maintaining accurate records to support operational and strategic goals. The Help Desk Analyst works closely with senior analysts and project ... (half-time for a full-year, or 940 hours). The Help Desk Analyst provides Tier-1 support for electronic...data standards systems, working under the guidance of a senior help desk lead. This role is… more
- Eliassen Group (Annapolis, MD)
- ** Senior Business Systems Analyst - Commercial Loans** **Anywhere** **Type:** Contract **Category:** Program/Project Management **Industry:** Insurance ... improvements; recommends enhancements that result in increased quality and service . + Respond to escalated calls from users and...Respond to escalated calls from users and the help desk + Assists in the support of the core… more
- HTC Global Services Inc (Baltimore, MD)
- …as required. + Perform capacity planning and scalability planning. + Work with JIRA Service Desk to manage Incidents and Change Processes. + Availability to work ... Term Disability Insurance, and a variety of other perks. Systems Analyst ( Senior ) Responsibilites + Install, configure and manage Informatica Power Center.… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... force sometime during their final 180 days of active-duty service . The intern will actively train on meaningful projects...projects and work closely with a mentor and with senior company leadership. HII Mission Technologies Internship programs are… more
- GAP Solutions Inc (Bethesda, MD)
- …such as: preparing purchase orders; coordinating facility access requests; submitting service desk tickets; updating distribution lists; timekeeping, etc. + ... the direct supervision of the Associate Scientific Director, the Program Analyst is responsible for providing comprehensive administrative support to the Scientific… more
- DRT Strategies, Inc. (Silver Spring, MD)
- …that its electronic submission platforms remain effective and secure. Job Summary: The Senior Functional Analyst will serve as the primary leader overseeing all ... to enhance efficiency and reduce manual workload in help desk operations. + Monitor performance against service ...help desk operations. + Monitor performance against service level agreements (SLAs), generate operational metrics, and report… more