- Fujifilm (Sacramento, CA)
- **Position Overview** The Senior Technical Support Engineer , MI - I (Tier 1) provides highly visible remote technical support across our product ... on more complex issue and is the second level support across our Synapse products. This engineer ...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- Palo Alto Networks (Santa Clara, CA)
- …is to create an environment where we all win with precision. **Your Career** As a Senior Technical Support Engineer , you will engage directly with our ... communication + Previous experience in a customer-facing technical support role ( Support Engineer ) - advantageous + Fundamental understanding of… more
- ServiceNow, Inc. (Santa Clara, CA)
- …of our customers, as well as for the health of ServiceNow. In this role, the support engineer will resolve technical cases created by customers looking for ... get to do in this role:** ** ** The Support Engineer is part of a global...the function or industry. + 4+ years customer facing technical support experience + Ability to troubleshoot… more
- Palo Alto Networks (Santa Clara, CA)
- …fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers ... soft skills, and enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Santa Clara, CA)
- …experience in at least one customer-facing technical support position as Senior Support Engineer or as Escalations Engineer in Cybersecurity ... XSOAR support team, you will serve our customer base providing technical support , by answering incoming support inquiries and managing escalations, phone… more
- Insight Global (San Jose, CA)
- … support the Unified Contact Center Enterprise (CCE). The Tier 3 Support Engineer is a senior technical expert responsible for resolving the most ... On a day to day basis you will be supporting the Tier 2 support level as a more technical point of contact. You will be responsible for looking at the issue and… more
- Insight Global (Milpitas, CA)
- Job Description The Tier 2 Support Engineer is a senior technical expert responsible for resolving the most complex and escalated issues related to ... TAC, engineering, and product teams to identify root causes and develop solutions. Support presales and post-sales activities by providing technical guidance and… more
- Amgen (Thousand Oaks, CA)
- …team. Join us and transform the lives of patients while transforming your career. ** Senior Engineer (Engineering Technical Authority)** **What you will do** ... will be responsible for planning, design, construction, operations and maintenance technical support of Amgen manufacturing infrastructure, world-wide. The… more
- Palo Alto Networks (Santa Clara, CA)
- …to look for top-notch technical marketing engineers to expand the team. As a Senior Technical Marketing Engineer at Palo Alto Networks, you will play a ... for simplicity **Your Experience** + Experience: 5+ years of experience as a Technical Marketing Engineer in the network/cybersecurity field or as a… more
- NVIDIA (Santa Clara, CA)
- …a full-stack software ecosystem to power AI at scale. We are looking for a Senior Technical Marketing Engineer to join our growing accelerated computing ... product team. This role is pivotal in defining and articulating the technical foundation of NVIDIA's products, features, and advantages to enable other teams and… more
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