- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …* Configure and maintain ServiceNow modules, including Incident, Problem, Change, and Service Catalog . * Develop and customize catalog items, ... for the contract will consist of designing, developing, and administering workflows, catalog items, and custom applications to support business needs, with a focus… more
- Cayuse Holdings (Richmond, VA)
- …+ Administration of ServiceNow IT Service Management System (for example Service Catalog updates and maintenance, workflow building and editing, custom ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services...Remote **_SALARY:_** $20.00-$22.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions… more
- Cayuse Holdings (Richmond, VA)
- …+ Administration of ServiceNow IT Service Management System (for example Service Catalog updates and maintenance, workflow building and editing, custom ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Civil Services,...Remote **_SALARY:_** $15.00-$16.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions… more
- CACI International (Sterling, VA)
- …Problem, Change, Event, Configuration, Knowledge, Request Fulfillment, Capacity, Availability, and Service Catalog + Oversee QA monitoring and evaluation of ... Service Quality Assurance Lead Job Category: Engineering and...* **The Opportunity** : CACI is looking for a Service Quality Assurance Lead to oversee and improve our… more
- Shuvel Digital (Vienna, VA)
- …we strive to resolve customer incidents, answer questions, and assist with submitting Service Catalog Requests wherever necessary. Our vision is to provide ... Service Desk Hybrid Vienna, VA. Description: The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is… more
- Cayuse Holdings (Richmond, VA)
- …will demonstrate expertise in stakeholder engagement, organizational change management, service catalog management, identity and access management, cloud ... developer/user journeys. + Establish and enforce governance policies for the service catalog to ensure scalability and compliance. + Collaborate with teams to… more
- Bank of America (Richmond, VA)
- …knowledge management and/or technology service request management + Understanding of service catalog use, structure, and operation + Understanding of ITSM ... impact. Join us! **About the Team:** The Global Technology Service Management function is a new team charted with...ensure onboarding of partners into use of the ServiceNow catalog with its request process and into use of… more
- SAIC (Quantico, VA)
- …and information delivery mechanisms. + Supports currency and accuracy of IT Service Catalog , adding missing services and/or making recommendations for services ... environment (ie, One IT). **Job Description** + Supports customer service requests and IT service delivery within...+ Supports customer service requests and IT service delivery within the IT environment and for mission… more
- CAI (Richmond, VA)
- …sets and transform maps + Maintain existing and develop additions to the service catalog and related workflows + Implement software solutions using ServiceNow ... Tech Solutioning, Development, unit testing for: ITOM Discovery and/or Service Mapping and/or ITAM SAM Pro and/or ITAM HAM...and/or ITAM HAM Pro + Demo CMDB Health and Service Map solutions + Set up On-premise and SaaS… more
- Nightwing (Sterling, VA)
- …of experience with Application Experience: Incident, Problem, Change Management, Knowledge, Service Catalog + Experience with process and solution integration, ... and techniques used in ServiceNow development + Enterprise and/or IT Service Management + ServiceNow System Administration + Experience with gathering requirements,… more