• Knowledge Management Specialist / ServiceNow…

    UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
    …* Configure and maintain ServiceNow modules, including Incident, Problem, Change, and Service Catalog . * Develop and customize catalog items, ... for the contract will consist of designing, developing, and administering workflows, catalog items, and custom applications to support business needs, with a focus… more
    UIC Government Services and the Bowhead Family of Companies (10/02/25)
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  • Service Desk Agent

    Cayuse Holdings (Richmond, VA)
    …+ Administration of ServiceNow IT Service Management System (for example Service Catalog updates and maintenance, workflow building and editing, custom ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services...Remote **_SALARY:_** $20.00-$22.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions… more
    Cayuse Holdings (10/16/25)
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  • Service Desk Agent

    Cayuse Holdings (Richmond, VA)
    …+ Administration of ServiceNow IT Service Management System (for example Service Catalog updates and maintenance, workflow building and editing, custom ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Civil Services,...Remote **_SALARY:_** $15.00-$16.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions… more
    Cayuse Holdings (10/10/25)
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  • Service Quality Assurance Lead

    CACI International (Sterling, VA)
    …Problem, Change, Event, Configuration, Knowledge, Request Fulfillment, Capacity, Availability, and Service Catalog + Oversee QA monitoring and evaluation of ... Service Quality Assurance Lead Job Category: Engineering and...* **The Opportunity** : CACI is looking for a Service Quality Assurance Lead to oversee and improve our… more
    CACI International (07/26/25)
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  • Service Desk-15194- (Hybrid)

    Shuvel Digital (Vienna, VA)
    …we strive to resolve customer incidents, answer questions, and assist with submitting Service Catalog Requests wherever necessary. Our vision is to provide ... Service Desk Hybrid Vienna, VA. Description: The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is… more
    Shuvel Digital (09/20/25)
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  • Lead Morpheus Consultant

    Cayuse Holdings (Richmond, VA)
    …will demonstrate expertise in stakeholder engagement, organizational change management, service catalog management, identity and access management, cloud ... developer/user journeys. + Establish and enforce governance policies for the service catalog to ensure scalability and compliance. + Collaborate with teams to… more
    Cayuse Holdings (10/02/25)
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  • ServiceNow Request Process Analyst

    Bank of America (Richmond, VA)
    …knowledge management and/or technology service request management + Understanding of service catalog use, structure, and operation + Understanding of ITSM ... impact. Join us! **About the Team:** The Global Technology Service Management function is a new team charted with...ensure onboarding of partners into use of the ServiceNow catalog with its request process and into use of… more
    Bank of America (08/08/25)
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  • Customer Support Analyst

    SAIC (Quantico, VA)
    …and information delivery mechanisms. + Supports currency and accuracy of IT Service Catalog , adding missing services and/or making recommendations for services ... environment (ie, One IT). **Job Description** + Supports customer service requests and IT service delivery within...+ Supports customer service requests and IT service delivery within the IT environment and for mission… more
    SAIC (08/07/25)
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  • Sr Software Engineer

    Nightwing (Sterling, VA)
    …of experience with Application Experience: Incident, Problem, Change Management, Knowledge, Service Catalog + Experience with process and solution integration, ... and techniques used in ServiceNow development + Enterprise and/or IT Service Management + ServiceNow System Administration + Experience with gathering requirements,… more
    Nightwing (08/27/25)
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  • Network Operations Center Analyst - 2nd Shift

    Leidos (Arlington, VA)
    …improve the customer experience 1st call resolution, and achieve development of a service catalog for Defense Working Capital Fund (DWCF) Model. This position ... information sharing to the community, into a more mature service offering to meet the DoD and intelligence communities....of experience. Additional years of relevant experience and/or military service may be considered in lieu of degree. +… more
    Leidos (07/26/25)
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