- NANA Regional Corporation (Merritt Island, FL)
- …assessments to ensure compliance with contract and corporate requirements. **HR Liaison & Workforce Management ** + Act as the primary HR liaison, collaborating ... The Business Management Senior Manager is a key leadership role...make/buy analyses to optimize cost efficiency and support in-house service delivery. + Collaborate with PM and Operations Manager… more
- Mass Markets (FL)
- …best practices. + Proficiency in call center software, CRM systems, and workforce management tools. + Excellent verbal and written communication skills. + ... Diploma + 2-3 years of experience in a call center or customer service environment. + Proven...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT… more
- CSL Plasma (Port St. Lucie, FL)
- **The Opportunity** This position is responsible for supervising the day-today plasma center operations and staff to ensure efficient plasma collections. You will ... report to the Center Manager. **The Role** + In compliance with Standard...be required to perform tasks in work areas. Advise management of employee relation issues or escalated donor issues.… more
- BioLife Plasma Services (Gainesville, FL)
- … Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support ... will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to...quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support… more
- BioLife Plasma Services (Tallahassee, FL)
- … Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support ... will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to...quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support… more
- Intermountain Health (Tallahassee, FL)
- …brainstorming to implementation) through daily work assignments. + Experience with workforce management and performance management **Physical Requirements** ... of superior service . + Demonstrates subject matter expertise regarding contact center roles and responsibilities and may be required perform the role of a… more
- Kelly Services (Jacksonville, FL)
- …warehouse role where organization and teamwork are key? Join a leading information management provider as a **Record Center Specialist** where you'll help manage ... **Record Center Specialist** Jacksonville, FL Are you looking for...equivalent + **Experience:** 1-2 years in a warehouse or service -related environment + **Skills: Must be able to lift… more
- BioLife Plasma Services (Tallahassee, FL)
- …support; conduct management training; problem-solve; and communicate with senior management . + **Exceptional Customer Service :** Retain donors by creating a ... true to the best of my knowledge. **Job Description** **Senior Operations Management Trainee (Senior OMT)** **About BioLife Plasma Services** Every day at BioLife,… more
- US Bank (Jacksonville, FL)
- … using digital tools Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service . We offer the ... an equal opportunity employer committed to creating a diverse workforce . We consider all qualified applicants without regard to...service is not paid by US Bank. Call center employees are required to connect via ethernet, not… more
- Mass Markets (FL)
- …related field. + 2-3 years of experience in real-time monitoring, report analysis, and workforce management within a call center environment. + Experience in ... a call center or customer service environment. + Proficiency in workforce management tools such as IEX, Beeline, CMS, Aspect, etc. + Strong understanding… more