- TTEC (Austin, TX)
- …attendance of your team What You Bring to the Role + Minimum 1 year call center , equivalent work or sales management experience + Have an active Resident State ... opportunity to learn more about the industry, gain direct management experience, and work closely with an iconic brand?...include: + Revenue Targets + Customer Satisfaction Score + Service Level Goals + Quality Goals + Coach associates… more
- JPMorgan Chase (Fort Worth, TX)
- Join JPMorgan's Commercial Bank and be the compliance expert in our Insurance Center of Excellence! As an Insurance Servicing Associate in the Wholesale Lending ... representatives from various business areas, including Corporate Flood Program, Insurance Center of Excellence, Legal, Compliance, and more. + Apply proficient… more
- CSL Plasma (Dallas, TX)
- …the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). * Understands ... the policies and procedures associated with hyper immune programs at the center if applicable. * Maintains clean efficient work environment, and ensures sufficient… more
- ManpowerGroup (Mcallen, TX)
- Our client, a leader in the customer service industry, is seeking a Customer Service Representative I (SCA) to join their team. As a Customer Service ... which will align successfully with the organization's mission. **Job Title:** Customer Service Representative I (SCA) **Location: McAllen, TX (Must live in Rio… more
- Houston Methodist (Houston, TX)
- …and provides advisory services related to staffing strategies, skill mix, volume management and other workforce management initiatives. The Director ... workforce benchmarks; promotes transparency and educates employees in the workforce analytic processes which impact them. ** SERVICE ESSENTIAL FUNCTIONS** +… more
- Thrivent Financial (Houston, TX)
- …not limited to: answering and making out bound phone calls, handling basic service work, and utilizing Thrivent Financial computer systems and programs in support of ... client relations, and other administrative tasks as assigned. The Client Service Administrator reports to and is employed by Lance Thompson. This position is… more
- Carrier (Pasadena, TX)
- …entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. ... talents and skill sets. **About this role** **As a Service Lead Field Engineer, you will be crucial to...software, configure trends, alarms, and reports. + Implement time management strategies to ensure customer satisfaction. + Communicate and… more
- Capgemini (El Paso, TX)
- …solutions into deliverables, in the Contact Center space: to include, Contact Center Operations, Workforce Management (WFM), Content and Knowledge ... with emphasis on technical solution architecture and design, including telephony, CRM/KM, workforce management , staffing model development, etc. + Have lead the… more
- Baylor Scott & White Health (Grapevine, TX)
- Join Baylor Scott and White Medical Center - Grapevine as a Registered Nurse! **Emergency Department** Our Emergency Department unit is a fast-paced environment that ... Beds:** 29 beds plus hallway beds (11a-11p) **Department Specifics** : Level II Trauma Center , Primary Stroke Center with LVO capability, Chest Pain Center ,… more
- CSL Plasma (Port Arthur, TX)
- …requirements for business operations. + Reporting compliance status data to operational quality management + Collaborate with center management in the ... center is being used + Collaborates with center management when viewing the Quality ...one-year experience in a regulated environment. + Strong customer service skills + Strong critical reasoning, decision-making and problem… more