- Mass Markets (Killeen, TX)
- …and meet sales and service targets. + Deep understanding of call center tools, KPIs, and SLA management . + Effective conflict resolution skills for ... a culture of accountability, continuous improvement, and high performance. + Oversee workforce management , including scheduling and performance goal setting. +… more
- Oracle (Austin, TX)
- …of business, with specialized functional expertise in the area of hyperscale data center operational security, guard force management , crisis management ... of the Crisis Management Team. * Project Management Team member for new data center ...center security 2. Working with 3rd party security service providers maintains oversight for the recruitment, selection, orientation,… more
- Enviri Corporation (Pasadena, TX)
- …on-site and remote Technicians. Act as the liaison between customer service , operations and the support team. **Primary Responsibilities:** + Maintain and ... end of day. Redirect manpower and resources as required, in order to service customers on routes that may have operational difficulties (ie, vehicle breakdown,… more
- Mass Markets (Killeen, TX)
- …day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible ... workforce planning. + Ensure customer satisfaction across all service interactions. + Collaborate with internal departments including QA,...REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in a management… more
- Mass Markets (Killeen, TX)
- …QA, Training, and Workforce teams to align on goals and improve service delivery. + Analyze performance reports and implement action plans to address gaps. + ... products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule… more
- Oracle (Abilene, TX)
- …Qualifications + Experience: + Minimum of 3 years of experience in data center operations, facility management , network engineering, or related technical roles. ... + Proven experience working with BMS and EPMS in a data center environment, including the monitoring and management of power, cooling, and HVAC systems. +… more
- Oracle (Austin, TX)
- …ensure the continuous availability of the power and cooling in the data center . Critical responsibilities include change management , incident & event support, ... negotiation, project execution, and communication. + Oversee and lead effective change management to minimize data center related disruptions. Data center… more
- BlackBox (Dallas, TX)
- …planning through closing and ensuring customer satisfaction by delivering unparalleled service . Provides overall project management support for assigned projects ... documents. This role will be part of a mobile workforce team to travel across the US to help...across the US to help us grow our Data Center business. This role will live around and train… more
- Oracle (Abilene, TX)
- **Job Description** As Oracle Data Center Technician (IC4), you are skilled on a wide range of data center systems, you understand which issues to advance to the ... You perform repairs, installation and monitoring for your data center spaces. You understand all aspects of the equipment...is used and monitored by multiple internal Oracle Cloud service owners and teams. + Documentation of activities and… more
- BioLife Plasma Services (Temple, TX)
- …Autonomy** + Routinely makes decisions determining donor eligibility. + Seeks guidance from Center Physician and Center Management (including Quality) for ... + Regularly advises and consults with donors/customers (External) + Coordinates with Center Management team and Quality to ensure successful operation standards… more