- DXC Technology (Harrisburg, PA)
- …of escalation procedures, incident management, and other disciplines related to service delivery + ITIL (Information Technology Infrastructure Library) ... Americas region + Working across 4 Americas ASDM DTMS delivery teams, ensure Service Level Agreements (SLAs)...account changes and shifted priorities to Global Account Run Lead for MW. + Is a capable leader… more
- Dandy Mini Marts (Sayre, PA)
- …and manage departmental budgets. + Collaborate with other departments to ensure seamless service delivery . + Lead emergency response efforts for critical ... the best customer experience possible. What You'll Do: + Lead , train, and support a team of service... Lead , train, and support a team of service technicians and administrative staff. + Schedule and dispatch… more
- CAI (Harrisburg, PA)
- …procedures, products, and services + May perform other job duties as directed by Team Lead or Service Delivery Leader **What You'll Need** Required: + 6-12 ... Full time **Worksite Flexibility** Remote **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you will be responsible for receiving requests… more
- Pfizer (Collegeville, PA)
- **ROLE SUMMARY** We are seeking a technically adept and operationally strong **SAP Service Delivery Manager** to lead the ongoing support, stability, and ... a robust support model across business and IT stakeholders. SAP Service Delivery Manager role includes following responsibilities: + Lead and manage a team… more
- World Insurance Associates, LLC. (Philadelphia, PA)
- …/ self-funded analytics tools, models, and capabilities. People Management + May act as Team Lead to client service delivery colleagues. + Acts as a mentor, ... and BenAdmin Technology, where applicable + Develop and execute Annual Service Plan; lead client touch points, project manage key initiatives and tasks with… more
- Guardian Life (Bethlehem, PA)
- **Overview** The Group Benefits Data & AI (GB D&AI) team is looking for a Product Delivery Lead (the 'role') to work closely with one of our core GB value ... value realization. From a strategic management perspective, the Product Delivery Lead will develop a keen understanding...honest and brave with issues/escalations, and have a client service mentality. **You have:** + 10+ years of experience… more
- Broadridge Financial Solutions (Pittsburgh, PA)
- …others along the way, come join the Broadridge team. Were hiring a Lead Delivery Engineer to manage complex, multi-workstream client implementations from ... delivery liaison to Product and Engineering. Responsibilities: + Lead complex, multiworkstream client implementations from discovery through production launch… more
- Eliassen Group (Harrisburg, PA)
- …an amazing opportunity for a Product Manager. As a Product Manager for ServiceNow HR Service Delivery (HRSD), you will lead the strategic vision and ... + Familiarity with tools and workflows that support scalable, intelligent HR service delivery . + Experience with reporting frameworks, scripting (eg,… more
- Deloitte (Philadelphia, PA)
- …It leverages Deloitte's scale and talent, as well as a center delivery model to provide high-quality, cost-effective service with standardized processes ... hands-on involvement in coding, testing, deployment, and documentation. + Lead and manage technical teams of 5+ direct reports,... service businesses across Deloitte. The Deloitte US Delivery Center has a small-business feel with a big-business… more
- Prime Therapeutics (Harrisburg, PA)
- …business outcomes. **Responsibilities** + Lead the development and execution of service delivery , focusing on growth, client satisfaction and retention, as ... every decision we make. **Job Posting Title** Director of Service Delivery **Job Description** The Director ...team-based organization, with the ability to collaborate cross-functionally and lead and motivate a team that does not necessarily… more
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