- Comcast (Philadelphia, PA)
- …automation initiatives, and collaborate with cross-functional teams to enhance service delivery and compliance. **Job Description** **Core Responsibilities** ... our vision to revolutionize industries and our goal to lead the future in media and technology, we want...and operational teams. + Monitor SLA adherence and customer service metrics using platforms like ServiceNow or Zendesk. +… more
- SHI (Harrisburg, PA)
- …goals, and deliverables. + Lead the planning, execution strategy, and delivery of field service implementation projects from proof-of-concepts, Pilots, and ... highly organized and results-driven Field Services Implementation Manager to lead the successful deployment of field service ...to lead the successful deployment of field service solutions across diverse client environments. This role is… more
- KeyBank (Plymouth Meeting, PA)
- …License (preferred) **Tactical Skills** + Lead by example and ensure consistent delivery of distinctive service for all clients; Develop the skills and ... a team that is capable of providing excellent client service in all interactions, analyzing clients' needs, and recommending...in a sales capacity with a demonstrated ability to lead and coach a successful sales team.(required) + Minimum… more
- Fortive Corporation (Pittsburgh, PA)
- …indicators (KPIs) for the technical services teams, ensuring high standards of service delivery . 9. **Customer Engagement:** 10. Create scalable frameworks that ... is highly engaged, builds quality solutions, and delivers outstanding customer service . Our leaders understand the critical elements of breakthrough performance:… more
- Insight Global (Philadelphia, PA)
- Job Description In this role, you'll lead the technical direction for Phase 2 of a large-scale cloud modernization initiative. You'll collaborate closely with ... DevOps/TIO teams, and product stakeholders to assess current infrastructure and delivery practices, identify gaps, and drive adoption of modern, cloud-native… more
- WellSpan Health (York, PA)
- …of nursing practice: Emergency Care Center - ACLS, PALS; Intensive Care Center & MSCC Lead - ACLS, PALS; L&D - ACLS, NRP, - Experienced L&D nurses will obtain within ... safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as… more
- Zurich NA (Philadelphia, PA)
- …revenue and our client base + Evolve the service portfolio, adapting the service , pricing and delivery to the needs of SpearTip's target customers + Build ... We are seeking a dynamic and commercially driven **Head of Cyber Advisory** to lead our cyber advisory unit. This role is ideal for a consultative professional, with… more
- PNC (Pittsburgh, PA)
- …and technically adept Head of Data Governance Capabilities and Management to lead our enterprise data governance strategy execution and team. The ideal candidate ... and application-level data integrity, as well as the ability to drive the delivery of scalable and sustainable data solutions across the organization. This role is… more
- UPMC (Pittsburgh, PA)
- …planning, goal setting, program development, and establishing outcomes and metrics for service lines. Additionally, develop and lead a standard nursing triage ... seeking a Senior Director of Ambulatory Clinical Operations to lead strategic initiatives within our Physician Services Division (PSD)...unique opportunity to shape the future of ambulatory care delivery across UPMC. As a key member of the… more
- Cognizant (Philadelphia, PA)
- …solution deliveries:** following client buy-in to proposed solution, land engagement and lead initial delivery as envisaged. Gradually reduce involvement over ... time as delivery settles but retain oversight and accountability. + **Refine...are standardized and centralized for use across teams. + ** Lead marketing specialists across competencies and service … more