- SHI (Austin, TX)
- …and the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 ... and are developing a deeper technical specialization within the service desk environment. This position is hybrid...language + Ability to work flexible hours + Minimum 2 years of experience in the following areas: +… more
- Robert Half Technology (Carrollton, TX)
- …to be fluent in French and English No sponsorship We are looking for a skilled Help Desk Analyst to join our team in Carrollton, Texas. In this role, you will ... in troubleshooting issues, maintaining systems, and delivering excellent customer service . Responsibilities: * Install, configure, and maintain laptops, desktops,… more
- Amazon (Austin, TX)
- …submissions from the service desk team - Conduct interviews for an open service desk analyst position - Prepare for an upcoming presentation on the ... Description We are seeking an experienced Service Desk Manager to lead our...team of technical professionals across multiple locations experience - 2 + years of leading technology teams as a information… more
- BAE Systems (Dallas, TX)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST 800-53) + ... customers to achieve their missions. As a **Principal Tier 2 Remote Support Analyst ** , you'll play...laptops, and high-performance computing services. You'll also provide Tier 2 support for remote access and service … more
- CACI International (San Antonio, TX)
- …of experience using with Cerner Millenium/MHS Genesis + Demonstrated knowledge of Service Desk support methodology + Relevant technical certifications or ... Tier 2 Cerner Application Support Analyst (2nd...Analyst who is responsible for providing second level service and support on supported MHS Applications to meet… more
- ManpowerGroup (Irving, TX)
- …leading organization in the IT support industry, is seeking a dedicated and detail-oriented Desktop Analyst to join their team. As a Desktop Analyst , you will be ... will align successfully in the organization. **Job Title:** IT Desk Support **Location: Irving, TX** **Pay Range:** Up to...or related field, or equivalent experience. + At least 2 years of experience in desktop support or IT… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- The Tier 2 Technical Support Operations Analyst will...and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and ... and application development teams to work on issues escalated to Tier 2 . + Adhere to the defined incident management, problem management, change management,… more
- Boardwalk Pipeline Partners (Houston, TX)
- …The job purpose is to provide level 2 support for the IT Service Desk and to support the workstation lifecycle management process. In addition to ... at www.bwpipelines.com . We are currently looking for an Analyst II Desktop Support for our Houston, TX office....rotation. Job Responsibilities + Provide level 1 support for Service Desk line during peak call periods… more
- Public Consulting Group (Austin, TX)
- …agencies to improve lives. Founded in 1986, PCG employs approximately 2 ,000 professionals throughout the US-all committed to delivering solutions that change ... To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent will… more
- BAE Systems (Fort Worth, TX)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST 800-53) + ... achieve their missions. As a **Tier 1 Initial Support Analyst ** , you'll play a critical role in providing...also provide Tier 1 support for remote access and service capabilities, including basic VPN checks, password resets, and… more