• Tier 1 Help Desk Analyst

    Chenega Corporation (Arlington, VA)
    **Req ID:** 38527 **Summary** **Tier 1 Help Desk Analyst ** **Arlington,... service improvement. + Work with the IT Help Desk Lead to ensure the ... to our nation. SecuriGence is seeking a **Tier 1 Help Desk Analyst ** to ...Help Desk maintains compliance with Service Level Objectives (SLOs) in accordance with contractual standards… more
    Chenega Corporation (12/06/25)
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  • Enterprise Service Desk…

    BAE Systems (Washington, DC)
    …innovative IT solutions that enable our customers to achieve their missions. As an **Enterprise Service Desk Analyst ** , you'll play a critical role in ... challenge, we encourage you to apply. As an Enterprise Service Desk Analyst , you'll provide...experience) + 8 years of experience in IT support, help desk , or service … more
    BAE Systems (10/30/25)
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  • Tier 2 Service Desk Analyst

    GovCIO (Washington, DC)
    …a referral to this job (https://careers-govcio.icims.com/jobs/5202/tier-2- service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical...can't do it alone. We need great people to help us do great things - for our customers,… more
    GovCIO (12/10/25)
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  • Customer Service Analyst

    Pearson (Washington, DC)
    …call flows, Connexus Help , Guides, and other materials. The Part-Time Customer Service Analyst is responsible and held accountable for finding answers to ... Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a...support and training. All members of the School Support Help Desk Team help facilitate… more
    Pearson (12/15/25)
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  • Tier II Help Desk

    KeenLogic (Alexandria, VA)
    KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... customers when they call or walk into the customer service center, remotely, or at the customer's location. The...troubleshoot Mac hardware and software issues + Strong customer service and communication skills for in-person support as well… more
    KeenLogic (12/12/25)
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  • Customer Support Analyst

    E-volve Technology Systems, Inc. (Reston, VA)
    …is hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will tackle intricate ... Customer Support Analyst Reston, VA 20190 Security Clearance Requirement: TS/SCI...obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive… more
    E-volve Technology Systems, Inc. (10/23/25)
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  • Intelligence Analyst 2

    Huntington Ingalls Industries (Fort Meade, MD)
    …and Annapolis Junction, Maryland locations. This critical position is part of a 24/7 Help Desk team of technicians that is required to maintain optimal posture ... professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies...for up to two weeks per occurrence. The OST Help Desk is operational 24 hours a… more
    Huntington Ingalls Industries (12/05/25)
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  • FLEX Data Analyst , Infrastructure…

    Marriott (Bethesda, MD)
    …continuous improvement model in partnership with other Data Analysts, ITSM Practice Owners, Service Desk Leaders, SRE Leaders, and various other departments and ... member of the ITSM Service Delivery Data and Analytics team, the Data Analyst will partner with ETL and Platform teams to ensure that data within the Enterprise… more
    Marriott (11/25/25)
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  • Naval Metrics Data Analyst

    Serco (Washington, DC)
    …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... improvements while maintaining Configuration Management (CM) and supportability. The Metrics Data Analyst will play a vital role in engaging Senior Navy leaders,… more
    Serco (11/03/25)
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  • Tier 2/3 Mission IT Support Analyst

    TekSynap (Bethesda, MD)
    …& Qualifications** **RESPONSIBILITIES** The **Tier 2/3** **Mission IT** **Support Analyst ** will resolve mission-impacting IT incidents and support escalated O&M ... issues, and security hygiene. + Strong communication and customer service skills. **PREFERRED QUALIFICATIONS** + ITIL v4 or DoD...We are seeking a **Tier 2/3 Mission IT Support Analyst ** to support the Office of the Director of… more
    TekSynap (11/22/25)
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