- CACI International (Chantilly, VA)
- …with enterprise monitoring tools such as HP OpenView or CA Concord. HDI Customer Help Desk Analyst certification or equivalent. Microsoft Office Specialist ... IT operations in lieu of formal education. Minimum 3 years of experience in Help Desk support, IT service desk , or systems administration roles. Proven… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... **Position Description** Looking for an Analyst opportunity at a place you can have...Assist in the development of standard operating procedures and desk guides in support of obsolescence management and logistic… more
- Koniag Government Services (Chantilly, VA)
- …and participate in code reviews + Support FTP and SFTP transmission operations + Implement Help Desk resolutions for Level II and III tickets + Apply STIGs to ... STIG compliance requirements + Experience with FTP and SFTP protocols + Familiarity with Help Desk ticketing systems + Ability to create and maintain technical… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Submarine contract in the maintenance, sustainment, and disposal of in- service submarines. The Team Submarine concept unifies diverse submarine-related activities… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... activities, detail design and construction activities, independent design reviews, in- service ship design and engineering activities, shipboard installation support,… more
- Serco (Crystal City, VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... for all elements of the F-35 Air System. Our Tech Planning Analyst supports FCAT in leading, identifying, maturing, informing, and transitioning capability candidate… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst and Asset Technician with the ability to work in a challenging, consultative, and ... customers when they call or walk into the customer service center, remotely, or at the customer's location. The...written and oral communication skills Desired Skills: + ITIL Service Management + Policy Analysis + Workstation Patching/Testing +… more
- CACI International (Annapolis Junction, MD)
- …+ Train, orient, and supervise lower-level employees. + Offer guidance to technical help desk technicians on complicated inquiries. + Communicate with Government ... tool. + Adhere to current AEA Standard Operating Procedures (SOPs) and Outreach Service Level Agreements (SLAs). + Address complex user inquiries and provide initial… more