- SAIC (Washington, DC)
- …We are currently seeking a motivated, career and customer service -oriented Sr. Tier II Help Desk Analyst to begin an exciting and challenging career with ... SAIC. In this role you are responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will perform software installations and upgrades to… more
- TekSynap (Silver Spring, MD)
- …must commit to being fully certified within 30 days of hire.) **Overview** We are seeking a Help Desk Analyst to join our team supporting the FDA IT BPA in ... including chat or Instant Message, when implemented. + Open service desk tickets and ensure proper information...Silver Spring, MD. The FDA IT Help Desk Contract provides support for enterprise IT service… more
- CACI International (Arlington, VA)
- …personnel and pay system ever deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in Arlington, VA. The candidate ... system by Army end users. You will oversee other Help Desk Analysts and assist with day-to-day...to be completed by system users. + Improve current service desk processes and procedures and champion… more
- Insight Global (Mclean, VA)
- …need to succeed- 24-year technical degree or equivalent experience in roles such as Service Desk Manager, data analyst , or Knowledge Management (3-4+ years) ... documents, including Standard Operating Procedures, run books, process guides, and self- help manuals. Furthermore, this Analyst should be well-versed in… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Submarine contract in the maintenance, sustainment, and disposal of in- service submarines. The Team Submarine concept unifies diverse submarine-related activities… more
- Amentum (Washington, DC)
- …this level. A typical day in the life on this program involves: - Provide Help Desk support for escalated tickets - Optimize the workplace through administrative ... As a Top Secret Data Analyst for this program, you will be working...You will be responsible for creating and maintaining new Service Level Agreements. Identify gaps in workflow processes and… more
- ManTech (Mclean, VA)
- …IT environment. **Preferred Qualifications:** + Experience providing technical support in help desk or deskside environments. + Familiarity with special ... with cross-functional teams to ensure system reliability, user satisfaction, and service -level compliance. **Responsibilities include, but are not limited to:** +… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... activities, detail design and construction activities, independent design reviews, in- service ship design and engineering activities, shipboard installation support,… more
- TAD PGS, Inc. (Laurel, MD)
- …and mobile device issues, and performing account administration tasks in a fast-paced walk-up help desk . + You will research, analyze, and diagnose problems with ... We are seeking an IT Walk-up Support Technician to help us support the information technology needs of the...an excellent communicator, highly motivated, and have excellent customer service skills with the ability to work with all… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Current Array are desired. + Blend of acquisition, S&T, repair, in- service preferred + Understanding of NAVSEA specification requirements, procedures and protocols… more