- Serco (Washington, DC)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... forecasts for system acquisition and sustainment. + Develops and updates Senior Level PowerPoint Briefings. **Qualifications** **To be successful in this role you… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... that it remains on budget, on schedule, and meets the required quality level . + Interface with quality engineering and weld engineering to ensure that manufacturing… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst , Telecommunication Technician, and ... System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst , Telecommunication Technician, and… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- ASM is looking for a Full Time Service Desk Analyst to work on the Service Desk , which is the first line of support for our customers. The ideal ... customer incidents and requests to resolution. The Full Time Service Desk Analyst provides customer...+ Ensure tickets are responded to and resolved within Service Level Agreements for each customer +… more
- DRT Strategies, Inc. (Silver Spring, MD)
- …manual workload in help desk operations. + Monitor performance against service level agreements (SLAs), generate operational metrics, and report on help ... remain effective and secure. Job Summary: The Senior Functional Analyst will serve as the primary leader overseeing all...track record of meeting or exceeding service level agreements (SLAs) for help desk or… more
- TekSynap (Silver Spring, MD)
- …or via the web queue, including chat or Instant Message, when implemented. + Open service desk tickets and ensure proper information is collected from user and ... days of hire.) **Overview** We are seeking a Help Desk Analyst to join our team supporting...BPA in Silver Spring, MD. The FDA IT Help Desk Contract provides support for enterprise IT service… more
- CACI International (Arlington, VA)
- …pay system ever deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in Arlington, VA. The candidate will provide ... to be completed by system users. + Improve current service desk processes and procedures and champion...may require shift work in support of a 12x7 service level agreement, excluding federal holidays, and… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Submarine contract in the maintenance, sustainment, and disposal of in- service submarines. The Team Submarine concept unifies diverse submarine-related activities… more
- Amentum (Washington, DC)
- …as an ad-hoc basis. You will be responsible for creating and maintaining new Service Level Agreements. Identify gaps in workflow processes and present plausible ... As a Top Secret Data Analyst for this program, you will be working...basis. Will be responsible for creating and maintaining new Service Level Agreements. Identify gaps in workflow… more
- General Dynamics Information Technology (Arlington, VA)
- …and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR ACAS TECHNICIAN ... **Req ID:** RQ204408 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Public...Certifications:** DoD Manual 8140.03 Work Role: (511) Cyber Defense Analyst - Intermediate; DISA ACAS training. + **Education:** BS… more