• Service Desk Analyst

    City of New York (New York, NY)
    …financial plan process, and technical support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the front-line IT support ... Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst / Analyst CONTROL CODE: OTH-25-01… more
    City of New York (05/14/25)
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  • Help Desk Support Analyst

    Binghamton University (Binghamton, NY)
    …with experience Binghamton University Information Technology Services is looking for a Help Desk Support Analyst to join our Client Support Services team. The ... Help Desk Support Analyst will provide superior first-level...to the Binghamton University community by telephone, email, using remote tools, and in-person; all in a higher education… more
    Binghamton University (04/29/25)
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  • Bilingual (German/English) Service…

    CAI (Albany, NY)
    …**Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will be responsible for receiving requests ... looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide...email, or chat. This position will be **full-time** and ** remote ** . **What You'll Do** + Provide General IT… more
    CAI (05/17/25)
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  • Tier I Service Technician Analyst

    City of New York (New York, NY)
    …City. The New York City Department of Environmental Protection's, Business Information Technology's, Service Desk Unit is a first level technical team dedicated ... staff with the highest level of technical support, dependable service , and timely problem resolution. The Bureau of Business...and resolution to end users via telephone, email, using remote access tools, and in person. Install, configure, test,… more
    City of New York (05/14/25)
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  • End User Trade Floor Support Analyst

    Mizuho Corporate Bank (New York, NY)
    …aptitude, and conflict resolution skills. + Bachelor's degree with 5-7 years of service desk support experience (ideally including 5+ years of demonstrated ... Mizuho team as an End User Trade Floor Support Analyst ! In this role you will provide department-specific IT...in a number of dynamic, strategic initiatives in key Service projects across the organization such as platform enhancements… more
    Mizuho Corporate Bank (06/05/25)
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  • Sr. Business Systems Analyst - GTM

    Confluent (Albany, NY)
    …Platform. Data Connects Us. **About the Role:** The Senior Business Systems Analyst (BSA) role will be responsible for leveraging business process understanding to ... the Salesforce platform and related technologies for the Sales operations and Deal desk departments. The team's mission is to drive a coherent, integrated backbone… more
    Confluent (05/28/25)
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  • HVAC Controls Systems Analyst II (BSA II)

    ENFRA (New York, NY)
    …leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a- Service sector. We believe in growth not just for our business, but for ... continued success. **Overview** The IS Technical Services Building Systems Analyst II (BSA II) is highly skilled member of...on-site environments * Prolonged periods of sitting at a desk and working on a computer. * Ascending and… more
    ENFRA (04/29/25)
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  • Sr IT Site Digital Services Specialist

    New York Power Authority (Buffalo, NY)
    …Implement incident management best practices to ensure timely incident resolution. + Monitor Service Desk queue and ticket handling to meet or exceed response ... and resolution SLA targets for incidents and requests, ensuring Service Desk performance aligns with organizational standards. Take ownership of escalated… more
    New York Power Authority (05/30/25)
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  • Demo

    UNIVERSAL Technologies, LLC (Brooklyn, NY)
    UNIVERSAL Technologies is seeking a Senior Service Desk Analyst with a minimum of 8-years of related experience to work rotating shifts including days nights ... At least 8 years of experience working in a service desk environment + Availability to work...+ Proficient with the Microsoft Office suite; knowledge of remote desktop access software utilized to troubleshoot issues remotely… more
    UNIVERSAL Technologies, LLC (04/29/25)
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  • Information Technology Support Technician

    Pioneer Bank (Albany, NY)
    …activities. Responsible for engaging in proactive planning, support, and organization of the service desk to be flexible and adaptable in meeting the changing ... improve overall employee satisfaction. 6. Gather and analyze metrics to benchmark the service desk workload/performance and identify trends in service … more
    Pioneer Bank (05/30/25)
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