- Link Solutions Inc (St. Mary's County, MD)
- …Service Management (ITSM) Technical Lead will serve as the technical lead for the Enterprise Service Desk 's IT Service Management (ITSM) platform. You ... ensuring stability, security, and minimal downtime. + Collaborate with the Service Desk Tools Project Manager to align technical execution with program strategy… more
- Marriott (Bethesda, MD)
- …support including infrastructure, applications, and technical services + Direct experience with enterprise service desk support technologies and automation + ... during cutover periods, ServiceNow incident operations, cross-functional collaboration with the Service Desk and MTOC teams, coordination with third-party… more
- CAI (Annapolis, MD)
- …bringing neurodiversity to the enterprise . **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you will be responsible for receiving ... Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is a… more
- SAIC (Hanover, MD)
- …cabling, external data storage devices, and network interface devices. + In coordination with desk side support and service desk resource teams, provides IT ... **Description** SAIC is seeking a Field Service Technician to perform standard Help Desk...IT professionals who will sustain, modernize and transform the enterprise IT capabilities of the Defense Counterintelligence and Security… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Incident Manager Clearance Required: Secret Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk ... to Tier 2 or supervisory staff. + Collaborate with Service Desk Leads and IT teams to...+ Maintain efficiency and performance in incident management across enterprise support environments. Required Qualifications: * Experience: Minimum of… more
- Link Solutions Inc (St. Mary's County, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Tools Project Manager to join our team at Patuxent River, MD. ... US Citizen + DoD Secret Clearance required + Non-remote (relocation incentive available) Our Service Desk Tools Project Manager will serve as the project lead… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Customer Service ,Help Desk Support,Technical Support **Certifications:** Security+ CE - ... GDIT as a Help Desk Supervisor and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you. WHAT YOU'LL… more
- CACI International (Hanover, MD)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist to join our team in Fort Meade,...of Tier 1 operations for a large, complex government enterprise environment. The overall objective of the work is… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Communication,Customer Service ,Help Desk Support **Certifications:** CompTIA - Security+ ... related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician I Transform technology into opportunity as a...Desk Technician I with GDIT. A career in enterprise IT means connecting and enhancing the systems that… more
- General Dynamics Information Technology (Elkridge, MD)
- …Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means ... At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today is safe...IT incidents and problems in general accordance with IT service management principles such as ITIL (IT Infrastructure Library).… more