- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …supporting duties as directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working ... remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows...a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate… more
- SAIC (Bethesda, MD)
- … Desk Lead to join our National Intelligence Program leading the Service Desk team as part of a larger Enterprise IT program. The successful candidate is ... responsible for the overall performance and management of a Service Desk with 15+ team members within various shifts. The service Desk Lead supervises… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Incident Manager Clearance Required: Secret Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk ... to Tier 2 or supervisory staff. + Collaborate with Service Desk Leads and IT teams to...+ Maintain efficiency and performance in incident management across enterprise support environments. Required Qualifications: * Experience: Minimum of… more
- SAIC (Adelphi, MD)
- **Description** SAIC is seeking a proven ** Service Desk Manager** to join the **Army Research Laboratory (ARL) Information Technology (IT) Modernization** ... program and support the full range of Enterprise IT services to ARL's research mission. **This position...Sciences of Extreme Materials, Terminal Effects, and Weapons. The Service Desk Site Lead will serve as… more
- SAIC (Adelphi, MD)
- **Description** SAIC is seeking ** Service Desk Technician** to join the **Army Research Laboratory (ARL) Information Technology (IT) Modernization** program and ... support the full range of Enterprise IT services to ARL's research mission. Become an...and cutting edge R&D for the US Army. The Service Desk Technician (Associate-Level) will serve as… more
- SAIC (Aberdeen, MD)
- **Description** SAIC is seeking a ** Service Desk Technician** to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program and ... support the full range of Enterprise IT services to ARL's research mission. Join our...and cutting edge R&D for the US Army. The Service Desk Technician (Intermediate-Level) will serve as… more
- TEKsystems (Halethorpe, MD)
- We are seeking a customer-focused and technically skilled Service Desk Analyst to join our Helpdesk support team. In this role, you will be the first point of ... Windows OS, VPN clients, Microsoft Office applications, and custom enterprise software. + Utilize help desk ticketing...and custom enterprise software. + Utilize help desk ticketing systems (eg, ServiceNow, Ivanti) to document and… more
- CompuCom (Annapolis, MD)
- …Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Service Desk Technician to join our team. Our Service Desk Support ... IT managed services to enable the digital workplace for enterprise , midsize and small businesses. To enable our clients...They are the first point of contact for all service requests needing support for technical/IT issues involving desktop,… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …opportunity as a Help Desk Technician III with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be ... Required:** None **Job Family:** Technical Support Services **Skills:** Customer Service ,Technical Support,Troubleshooting **Certifications:** Security+, CE - CompTIA-Security+ CE -… more
- Koniag Government Services (Woodlawn, MD)
- **Information Technology Help Desk Technician** **Tuknik Government Solutions** , a Koniag Government Services Company, is seeking an experienced **Information ... Technology Help Desk Technician** to support TGS and our government customer...to resolve an issue are completely documented in the service tickets. **Work Experience, Knowledge, Skills & Abilities:** +… more