- Link Solutions Inc (St. Mary's County, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Tools Project Manager to join our team at Patuxent River, MD. ... US Citizen + DoD Secret Clearance required + Non-remote (relocation incentive available) Our Service Desk Tools Project Manager will serve as the project lead… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Customer Service ,Help Desk Support,Technical Support **Certifications:** Security+ CE - ... GDIT as a Help Desk Supervisor and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you. WHAT YOU'LL… more
- CACI International (Hanover, MD)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist to join our team in Fort Meade,...of Tier 1 operations for a large, complex government enterprise environment. The overall objective of the work is… more
- General Dynamics Information Technology (Elkridge, MD)
- …Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means ... At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today is safe...IT incidents and problems in general accordance with IT service management principles such as ITIL (IT Infrastructure Library).… more
- Koniag Government Services (Baltimore, MD)
- …Services,** a Koniag Government Services company, is seeking a Customer Service Representative to support **TGS** and our government customer in Baltimore, ... reported incidents utilizing ServiceNow. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and reports on a wide… more
- Link Solutions Inc (St. Mary's County, MD)
- …Lead will serve as the technical lead for analytics and reporting functions supporting the Enterprise Service Desk (ESD) IT Service Management (ITSM) ... times, and service delivery efficiency. + Collaborate with the Service Desk Tools Project Manager and ITSM Technical Lead to ensure data-driven insights… more
- V2X (Patuxent River, MD)
- …the Naval Aviation Enterprise and the war fighter as part of the NAVAIR Enterprise Service Desk team. Currently this is a telework eligible position; ... Navy provided equipment (computer, monitor, etc.) with Internet and phone service Responsibilities + Provide technical assistance to computer users + Answer… more
- Link Solutions Inc (St. Mary's County, MD)
- …available) Our Communications Team Lead will serve as the lead for the Enterprise Service Desk (ESD) communication systems, including Digital Signage ... to ensure integration of communication systems with ITSM tools and enterprise services. + Maintain documentation of system configurations, maintenance activities,… more
- Xerox (Annapolis, MD)
- … service workflows effectively. **Preferred Qualifications:** + 2-5 years of service desk or technical support experience, or equivalent knowledge gained ... Enterprise Helpdesk Analyst (2nd shift) **General Information** Press...service every time they connect with us.** **The Enterprise Helpdesk Analyst delivers advanced client support by resolving… more
- Cecil College (North East, MD)
- …leadership for Cecil College's technology infrastructure, unified communications platforms, and IT Service Desk operations. This position ensures the delivery of ... and direction for the College's IT infrastructure, unified communications platforms, and IT Service Desk operations. * Align infrastructure and service … more