- BAE Systems (Annapolis Junction, MD)
- …Description** Unlock the Power of Supercomputing: Join BAE Systems-One of the Leading Service Providers of HPCs Contribute to one of our longest running programs ... Desktop Support/Systems Admin** to support foundational aspects of the enterprise 's HPC infrastructure and user-facing services utilizing Linux desktop operating… more
- IBM (Frederick, MD)
- …**Required technical and professional expertise** * 1+ year of experience in customer service or help desk role. * Basic understanding of Windows OS, ... seeking a customer-focused and technically skilled Tier 1 Help Desk Analyst to provide first-level support for end users...Microsoft Office Suite, and common enterprise applications. * Familiarity with ticketing systems (eg, ServiceNow,… more
- Koniag Government Services (Baltimore, MD)
- …Services,** a Koniag Government Services company, is seeking a Customer Service Representative to support **TGS** and our government customer in Baltimore, ... reported incidents utilizing ServiceNow. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and reports on a wide… more
- V2X (Patuxent River, MD)
- …the Naval Aviation Enterprise and the war fighter as part of the NAVAIR Enterprise Service Desk team. Currently this is a telework eligible position; ... Navy provided equipment (computer, monitor, etc.) with Internet and phone service Responsibilities + Provide technical assistance to computer users + Answer… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …required. + P erform capacity planning and scalability planning. + W ork with JIRA Service Desk to manage Incidents and Change Processes. + Availability to work ... East Pratt Street, 6th Floor, Baltimore, MD 21202. TriTech Enterprise Systems is seeking a 'Sr. Systems Engineer (Operation)'...of experience supporting day-to-day operations functions of a complex enterprise system. + M inimum of five (5) years… more
- Perdue Farms, Inc. (Salisbury, MD)
- …balance, we're committed to helping our team members thrive. **That's Perdue.** **Summary** The Service One Service Desk is the first point of contact ... all users of IT services. The system used by Service One for reporting/tracking all issues enterprise -wide,...a hands-on role that is responsible for supervising the Service Desk team and performing Team Leadership… more
- SAIC (Hanover, MD)
- …cabling, external data storage devices, and network interface devices. + In coordination with desk side support and service desk resource teams, provides IT ... of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities of the Defense Counterintelligence and Security Agency (DCSA).… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …Officer (ISSO), Information System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst, Telecommunication ... Officer (ISSO), Information System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst, Telecommunication… more
- TekSynap (Silver Spring, MD)
- …Silver Spring, MD. The FDA IT Help Desk Contract provides support for enterprise IT service requests for 22,000 users worldwide. As a subcontractor to Human ... the web queue, including chat or Instant Message, when implemented. + Open service desk tickets and ensure proper information is collected from user and recorded… more
- ManTech (Laurel, MD)
- …and performance + Must be able to create accounts, reset passwords, and provide help desk customer service via phone, tickets or in person + Must be willing ... You will be part of a dedicated team delivering enterprise infrastructure capabilities for a global workforce that supports...maintenance of IT systems + Provide Tier 1 (Help Desk ) and Tier 2/3 (Escalation) support for problem identification,… more