- Belay Technologies (Annapolis Junction, MD)
- …devices, mobile devices, etc. The SA provides Tier 1 (Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of ... of experience with Linux server administration (RHEL and/or CentOS) in an enterprise environment (including both hardware installs and virtual machines). + Will need… more
- ManTech (Laurel, MD)
- …releases and models + Must be able to create accounts, reset passwords, and provide help desk customer service via phone, or tickets + Must be able to work at ... Laurel, MD. Become an integral part of a diverse team that delivers enterprise infrastructure capabilities for a global workforce performing a wide range of missions… more
- Koniag Government Services (Baltimore, MD)
- …the KPI/Scorecard application. + Automate workflows and integrate new features to improve help desk service delivery. + Analyze help desk performance using ... workflows, integrates new functionalities, and leverages quantitative metrics to enhance help desk operations. The developer collaborates closely with help desk … more
- Leidos (Bethesda, MD)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... also saving significant dollars by focusing efforts under one enterprise network. At Leidos, we know the most talented...with HP Service Manager, Remedy, or similar Service /Help Desk ticket management software. *Basic network… more
- Johns Hopkins University (Baltimore, MD)
- …diploma or graduation equivalent. + Three years of related experience, including help desk or comparable IT client service . + Additional education may substitute ... issues in a timely manner; promoting recommended practices; ensuring service standards through effective telephone communication; responding promptly to user… more
- System One (Rockville, MD)
- …providing deskside support for any user where a ticket has been dispatched from the Service Desk . + Break/Fix support for end-user computer devices. + Must be ... point of contact and responsible for providing on-site 7x24 customer operational desk -side engineering and break fix support tasks and activities for desktop and… more
- DCCA (Annapolis Junction, MD)
- …the client/server/storage/network devices, mobile devices, etc. Provides Tier I (Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis, and resolution ... maintenance of Cisco routers and switches in support of enterprise systems for the program. Required Skills: . Provide...maintenance of IT systems . Provide Tier I (Help Desk ) problem identification, diagnosis and resolution of problems .… more
- CACI International (Laurel, MD)
- …get data to those who need it 24x7x365. FASTCONDUIT provides world-wide, enterprise -scaled corporate data transport and messaging services that are highly available, ... contract providing support for the following mission-critical organizations, Y4211/ Enterprise Transport and Routing (ETR), Y4212/ Application Messaging Framework… more
- St. George Tanaq Corporation (Suitland, MD)
- …is an 8(a) Alaskan Native Small Business that specializes in delivering Enterprise Integrated Technology Solutions and Support Services to the Federal Government. ... and Skills** + Minimum 8 years of advanced expertise in enterprise -level network and systems administration, ensuring mission-critical systems remain secure,… more
- Leidos (Patuxent River, MD)
- …of the Navy-Marine Corps Intranet (NMCI), including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... **Description** Leidos currently has an opening on the ' Service Management, Integration and Transport' (SMIT) Contract for a **Transport Field Network Lead**… more