- NCR VOYIX (Annapolis, MD)
- …support for the USPS Retail Systems Software (RSS) solution to the US Postal Service enterprise . The technical support is delivered 100% via telephone for ... field with 3 years of technical support and customer service experience in a technology related position, or a...related to implementation and operational support of the USPS enterprise . Agents are required to participate in the development… more
- Public Consulting Group (Annapolis, MD)
- …Director must effectively lead, build capacity and team capability at an enterprise level to ensure client satisfaction and continued growth. This leader will ... business analytics in support of PCG's northeast education consulting and technology service portfolio. The successful candidate will be responsible for managing the… more
- Robert Half Technology (Fulton, MD)
- …of enterprise systems. * Implement best practices for IT service management, including incident, change, and problem management. * Define, monitor, and ... landscape. Based in Fulton, Maryland, this role focuses on leading enterprise -wide infrastructure services and ensuring alignment with business objectives to support… more
- St. George Tanaq Corporation (Suitland, MD)
- …is an 8(a) Alaskan Native Small Business that specializes in delivering Enterprise Integrated Technology Solutions and Support Services to the Federal Government. ... Identity Management and Domain Services (IMDS) + Design and implement enterprise infrastructure and platforms required for cloud computing. + Ensure compliance… more
- CACI International (Forest Heights, MD)
- …events are handled in a timely manner. + Handle incoming technical escalations from Service Desk , Network Operations Security Center, Tier II, and other support ... document for root cause analysis, complete requests, and maintain enterprise servers and network devices. **Responsibilities:** + Manage, troubleshoot, and… more
- Deloitte (Baltimore, MD)
- …+ Be the third level support to the Operations Groups and monitors the Service Desk system. Perform troubleshooting, fault isolation, and recovery of failed ... high level documentation, low level documentation, configurations and scripts for enterprise deployment of solutions that align with business strategies. As well… more
- Northrop Grumman (Linthicum Heights, MD)
- …as needed. + Spends significant portions of the day away from the desk supporting users and moving equipment. + Provide Windows systems management. + Provides ... appropriately escalate issues and roadblocks to leadership. + Superior customer service and service delivery. Maintains composure in difficult situations,… more
- Leidos (Odenton, MD)
- …+ Leading and training junior engineers + Acts as liaison between engineers and service desk , providing point of escalation for assessing needs of customers and ... be expected to provide documentation and knowledge transfer of the Apple Enterprise solutions to all Client Services stakeholders. This position may also support… more
- SAIC (Adelphi, MD)
- …of experience + Ten (10+) years of relevant experience working in an IT or Service Desk environment **CLEARANCE REQUIREMENT:** + Must have an active Top Secret ... (ARL) Information Technology (IT) Modernization** program and support the full range of Enterprise IT services to ARL's research mission. Join our dynamic team at a… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …of experience. + Eight (8+) years of relevant experience working in an IT or Service Desk environment. + IAT Level II Certification equivalent or higher per DoD ... will be responsible for the installation, configuration, maintenance, and security of enterprise workstations and servers in compliance with DoD and ARL IT policies… more