- BAE Systems (Baltimore, MD)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST 800-53) + ... You'll also provide Tier 1 support for remote access and service capabilities, including basic VPN checks, password resets, and connectivity troubleshooting.… more
- Link Solutions Inc (Adelphi, MD)
- …of experience. + Ten (10+) years of relevant experience working in an IT or Service Desk environment. + IAT Level II Certification equivalent or higher per DoD ... supporting critical missions and operations. Job Responsibilities: + Perform enterprise -wide vulnerability scanning, assessment, and remediation. + Coordinate and… more
- Teradata (Annapolis, MD)
- …business performance, enrich customer experiences, and fully integrate data across the enterprise . **What You'll Do** We are seeking a Senior Financial Analyst to ... pricing and go-to-market decisions. + Develop frameworks for allocating support and service costs across products and customer segments. _Pricing Strategy Support_ +… more
- V2X (Patuxent River, MD)
- …technical support for the preparation of documentation for installation, testing, service transition, continuity of operations, disaster response and recovery, and ... other standard operating procedures + Coordinate with enterprise network, web, database, and information assurance engineers and administrators for all installation,… more
- BOOZ, ALLEN & HAMILTON, INC. (Aberdeen Proving Ground, MD)
- …provisions for government mobile communication devices. Coordinate with the Network Enterprise Center (NEC) and other Information Management Officers on behalf of ... DoD environment + 4+ years of experience in providing client-facing help desk support for Windows-based systems + Experience with the Army Unified Directory… more
- TekSynap (Bethesda, MD)
- …user access issues, and security hygiene. + Strong communication and customer service skills. **PREFERRED QUALIFICATIONS** + ITIL v4 or DoD 8570 IAT Level ... I certification. + Experience supporting ODNI or NSA service desks. + Familiarity with automated monitoring platforms (Splunk, SolarWinds). + Hands-on experience… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix based systems. + Participate in ... of the server environment. + Provide support to resolve incident, problem, or service requests that require subject matter expertise and cannot be resolved by the… more
- Alaka'ina Foundation Family of Companies (Aberdeen, MD)
- …ATEC Secret Internet Protocol Router Network (SIPRNET) users, the local Network Enterprise Center, etc.). + Perform Project Management Services to include but not ... of DoD Cybersecurity requirements. + Knowledge of and experience with help desk support and operation + Knowledge of networking and network-based software… more
- Gama-1 Technologies (Greenbelt, MD)
- …occasional trips to the client site. Physical demands + Prolonged periods of sitting at a desk and working on a computer. + Must be able to access and navigate each ... Technologies provides strategic information assurance, information security, and business enterprise and networking solutions to the Federal Government. Our success… more
- TAD PGS, Inc. (Laurel, MD)
- …device issues, and performing account administration tasks in a fast-paced walk-up help desk . + You will research, analyze, and diagnose problems with client systems ... an excellent communicator, highly motivated, and have excellent customer service skills with the ability to work with all...+ Bachelor's Degree in an IT-related field. + Possess enterprise -level experience with Linux, Windows, Mac, and/or iOS. +… more