- Fujifilm (Annapolis, MD)
- …us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics. ... must be able to reach above their head to work on equipment that is on a desk , on the floor, or mounted to the ceiling, must also be comfortable on ladders. Ability… more
- General Dynamics Information Technology (Fort Meade, MD)
- …solutions.** **Resolve issues within specific SLAs or escalate to the appropriate service level queue for resolution.** **Review incidents and incident database to ... ensure timely resolution.** **Process tickets received from the Tier II support desk to resolution and escalate appropriate tickets to Tier IV.** **Provide… more
- Deloitte (Baltimore, MD)
- …from keeping the lights on for the client's environment (eg upgrades, access help desk ) to full- service use case development and dashboards As a ServiceNow ... client's strategic objectives, regulatory requirements, and risk appetite. It keeps the enterprise a step ahead of the evolving threat landscape and gives… more
- General Dynamics Information Technology (Rockville, MD)
- …+ Ensuring quality delivery of Engineering Tier 3 support in coordination with the Service Desk to resolve network outages **WHAT YOU'LL NEED TO SUCCEED:** ... lead infrastructure engineering role + 3+ years in a lead role supporting an enterprise ecosystem + 3+ years managing technical staff as a manager/team lead +… more
- St. George Tanaq Corporation (Suitland, MD)
- …is an 8(a) Alaskan Native Small Business that specializes in delivering Enterprise Integrated Technology Solutions and Support Services to the Federal Government. ... are online. + Design and operate a training program, Service Level Agreements (SLA's), and Standard Operating Procedures which...Suitland, Maryland. + Prolonged periods of sitting at a desk and working on a computer. May need to… more
- SAIC (Fort Meade, MD)
- …Responsibilities include but are not limited to: + Provide Tier 1 (Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems + ... and understanding of system administration interdependencies as part of the Service Oriented Architecture Target salary range: $160,001 - $200,000. The estimate… more
- SAIC (Annapolis Junction, MD)
- …client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 (Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of ... similar scope, type, and complexity is required + 4 years of experience with Service Management (ITSM) is required + 2 years of experience with ServiceNow platform… more
- Gama-1 Technologies (Silver Spring, MD)
- …be completed in a remote environment. Physical demands + Prolonged periods of sitting at a desk and working on a computer. + Must be able to access and navigate each ... Technologies provides strategic information assurance, information security, and business enterprise and networking solutions to the Federal Government. Our success… more
- Gama-1 Technologies (Silver Spring, MD)
- …be completed in a remote environment. Physical demands + Prolonged periods of sitting at a desk and working on a computer. + Must be able to access and navigate each ... Technologies provides strategic information assurance, information security, and business enterprise and networking solutions to the Federal Government. Our success… more