- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …supporting duties as directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working ... remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows...a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate… more
- CACI International (Sterling, VA)
- …centralized knowledge repository for assigned applications suites + Manage a Tier 2 Enterprise Service Desk team across multiple portfolios supporting ... Service Desk Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel… more
- CACI International (Hampton, VA)
- …PMO sustainment, install, upgrade, and security functions to the weapon system. + Manage Enterprise Service Desk to monitor, record, and track problem ... four years of operational AF DCGS experience. _Desired:_ + Enterprise Level Helpdesk and Customer Service Experience...._Desired:_ + Enterprise Level Helpdesk and Customer Service Experience. + Familiarity with IT Service … more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...In support of this mission,FDIC established ServiceNow as an enterprise platform in 2016 and has since implemented sixproduct… more
- General Dynamics Information Technology (Chantilly, VA)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a Service Desk Technician with GDIT. A career in enterprise IT means connecting ... improving how agencies operate. At GDIT, people are our differentiator. As a Service Desk Technician you will help ensure today is safe and tomorrow is smarter.… more
- ManTech (Herndon, VA)
- …end-user support in enterprise or government environments. + Experience with service desk ticketing tools, especially ServiceNow + Proficiency in MS Office ... **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager** to join our...event and incident management, including oversight of the contract Enterprise Watch staff. You will direct and supervise staff… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager** to join our team in the **DC, Maryland, and Virginia (DMV) area** . ... In this role you will manage the entire service desk operation for network, cloud/platform/system/application, and...event and incident management, including oversight of the contract Enterprise Watch staff. You will direct and supervise staff… more
- V2X (Springfield, VA)
- …independently as well as be capable of supporting internally escalated tickets from the IT Enterprise Service Desk team. + The IT Enterprise Desktop ... 1/ 2 team members of an Information Technology (IT) Enterprise Desktop Support team responsible for the IT-related end...+ Familiarity with supporting internally escalated tickets from a Service Desk team. + Familiarity with remediating… more
- Koniag Government Services (Vienna, VA)
- **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support ... spending accounts, paid holidays, three weeks paid time off, and more. The service desk representative is responsible for performing daily operations of the… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk Support ... email support, and assistance to walk-in customers at the Service Desk . Enter problem reports into the...NMCI, NMCI U-NNPI, and SIPRNET accounts through the NMCI Enterprise Tool (NET). Submit new account and Move Add… more