- Shuvel Digital (Vienna, VA)
- Service Desk Hybrid Vienna, VA. Description: The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise . Our ... for acting as the first point of contact for Enterprise Technology Services (ETS), where we strive to resolve...resolve customer incidents, answer questions, and assist with submitting Service Catalog Requests wherever necessary. Our vision is to… more
- Epsilon, Inc (Arlington, VA)
- …partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. ... in at least two areas: network administration, system administration, cybersecurity operations, or enterprise help desk support + 2-3 years of managing technical… more
- Capital One (Mclean, VA)
- …Associate Counsel - Capital One Software (Hybrid) Capital One Software provides enterprise B2B software and data management solutions to help other businesses ... Legal subject matter experts, while communicating with the Deal Desk and individual Sales associates to ensure each transaction...You are able to balance the need to mitigate enterprise risk and while still achieving business objectives. You… more
- EPS Corporation (Dahlgren, VA)
- …ideal candidate will have a strong background in Federal or DoD help desk environments and a proven track record of delivering exceptional technical support using ... enterprise -level tools. Requirements Key Responsibilities + Provide advanced technical...+ Troubleshoot, diagnose, and resolve complex issues using help desk systems such asBMC RemedyorServiceNow. + Escalate issues as… more
- Leidos (Norfolk, VA)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... also saving significant dollars by focusing efforts under one enterprise network. At Leidos, we know the most talented...with HP Service Manager, Remedy, or similar Service /Help Desk ticket management software. *Basic network… more
- Koniag Government Services (Chantilly, VA)
- …environment + Knowledge of ITIL practices and principles + Experience with service desk operations and technical support environments **Desired Skills and ... such as ITIL, PMP, or Six Sigma + Experience with technical support or IT service desk management + Knowledge of multiple CRM platforms and ticketing systems +… more
- Amentum (Fort Belvoir, VA)
- …and familiarity with the Information Technology Infrastructure Library (ITIL), Enterprise Service Management, and Configuration Management processes. **Essential ... and familiarity with the Information Technology Infrastructure Library (ITIL), Enterprise Service Management, and Configuration Management processes. **Essential… more
- Chenega Corporation (Springfield, VA)
- … in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Responsible for ... (CARS) was created with the purpose of providing integrated enterprise IT support to Federal customers both CONUS and...providing technical training and support to Help Desk agents related to computer systems, hardware, or software… more
- CACI International (VA)
- …to an advanced enterprise service delivery model, providing enhanced enterprise IT capabilities, global service desk , local field services, and ... Writer in support of the Department of the Air Force (DAF) Enterprise IT as a Service (EITaaS) program. The successful candidate will be a professional who has… more
- CACI International (VA)
- …to an advanced enterprise service delivery model, providing enhanced enterprise IT capabilities, global service desk , local field services, and ... US * * * **The Opportunity:** CACI is seeking an experienced, self-directed enterprise Power BI Developer to be responsible for transforming complex data from a… more