- Leidos (Arlington, VA)
- …to Windows 11 Pro Accreditation 2025 training). + Comprehensive knowledge of IT service desk requirements with the ability to complete difficult and complex ... will be part of a dynamic team to support the G2 Army MI Enterprise which provides IT repair, maintenance, operations, logistics, and engineering services to assist… more
- Serco (Crystal City, VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... CPARS, and JPO Issuances. + Assist DIA&A in managing procurement and enterprise procurement metrics. + Provide program management and analysis support in Financial… more
- Koniag Government Services (Chantilly, VA)
- …for agency users. + Provide sustainment support with respect to the agency's Enterprise operation and fielding of DAI. This includes providing expertise with DAI ... as needed and following the standard escalation process provided in the agency DAI Help Desk SOP to ensure issues that require escalation to the DAI PMO (DLA) help … more
- TekSynap (Springfield, VA)
- …network infrastructure, server infrastructure, network security, telecommunications systems and service desk . Responsible for managing and setting priorities ... CCIE + Ten (10) Plus years of SENIOR LEVEL EXPERIENCE administering enterprise infrastructures in large enterprises. + Working knowledge of networking concepts,… more
- Lincoln Financial (Richmond, VA)
- …stability and capacity management. This includes working directly with the IT Service Desk , infrastructure, and business support teams to validate, confirm ... leveraging and applying knowledge to administer the data protection infrastructure and service portfolio. **What you'll be doing** + Responsible for the engineering… more
- Chenega Corporation (Lorton, VA)
- …equivalent + Associate degree preferred + 2+ years' experience in a general help desk or customer service role, preferably in a maintenance environment + ... technology and take your career to the next level! Chenega IT Enterprise Services (CITES) offers forward-thinking technology solutions to federal agencies and the… more
- ManTech (Mclean, VA)
- …(DMA) certification + 4+ years of experience providing technical support in a help desk , service desk , or incident management role. + Candidates should ... team-oriented environment. + Experience with remote desktop support tools and enterprise ticketing systems (eg, ServiceNow, Remedy, Jira Service Management).… more
- SHI (Richmond, VA)
- …technical issues, and collaborates with both internal and external stakeholders, including Service Desk Analysts and Account Managers. Key duties include ... commitment to diversity, as the largest minority- and woman-owned enterprise in the US** + **Continuous professional growth and...professional growth. + Mentor and train lower-tier engineering and service desk employees. + Document work and… more
- Chenega Corporation (Fort Belvoir, VA)
- …to ensure customer satisfaction. + Assign tickets that are out of scope to the Service Desk /Other Teams. + Assign tickets to technicians at dedicated sites. + ... + Submit all initial IT requests to the Help Desk and monitor the progress of the requestor. +...top-quality customer service . + Attend bi-weekly Army Enterprise Service Management Platform (AESMP) and Remedy… more
- Trace Systems Inc (Portsmouth, VA)
- …support equipment, etc.). Knowledge to operate software applications which support service desk operations (eg caller ticket documentation application) Knowledge ... Job Responsibilities Trace Systems is looking to our growing Enterprise Services Group. As the IT Analyst Lead, you...(CISCO series 2800, 2900, 6500 and 7600); McAfee Firewall Enterprise ; Cisco Secure Access Control System Appliance Model #… more