- Chenega Corporation (Springfield, VA)
- … in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Assist in ... (CARS) was created with the purpose of providing integrated enterprise IT support to Federal customers both CONUS and...route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for… more
- Capital One (Richmond, VA)
- …results in written format. + Write suspicious activity reports (conducts enterprise wide reviews of the relationship), make closing recommendations, and other ... investigations + Helps maintain operations of a SIU Specialty Desk and actively contributes, which can include keeping ...+ Cable or fiber connections are preferred + Internet service download speeds must be at least 5 mbps,… more
- General Dynamics Information Technology (Mclean, VA)
- …technology into opportunity as an IT Operations Manager with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT ... end-users while mentoring and guiding a team of Help Desk Technicians. The ideal candidate will have a solid...365-as well as a passion for delivering exceptional customer service . **Key Responsibilities:** Lead, coach, and mentor Tier 1… more
- THOR Solutions, LLC (Norfolk, VA)
- …for the N43 financial director in support of COMNAVSURFLANT program and type desk managers. + Enter financial amendments from N43 staff into key COMNAVSURFLANT ... upon customer requirements and schedule. Typical Physical Activity: Primarily desk /computer work in an office environment. Periodic visits to waterfront/shipboard… more
- NTT DATA North America (Alexandria, VA)
- …of experience working with government employees to define performance measures for a help desk / service desk + 10 years of experience providing exceptional ... customer service in a federal environment + 3 years of managerial/leadership experience. + **Must be a US citizen with a current Public Trust clearance.** + **Must… more
- M. C. Dean (Norfolk, VA)
- …will be responsible for configuring, testing, troubleshooting, and maintaining large enterprise LENEL systems. Duties include: + Provide daily, weekly, monthly, and ... + Provide tier II/III support for customer issues reported through the help desk + Proper documentation of system programming Responsibilities include but are not… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …EDI RIB Services and Release Management Automation Support SharePoint Identity Management Service Desk Applications Asset Management etc. Responsible for the ... across multiple subsets of functional business areas within the Enterprise to include but not limited to Merchandise Systems...Services (Hardware & Software). - Prioritize and respond to Service Desk requests within the parameters set… more
- CACI International (Chantilly, VA)
- …transforming IT services from an in-house, base-centric delivery model to an advanced enterprise service delivery model. The CMDB Data Configuration Manager is ... a CMDB Data Configuration Manager in support of the Enterprise Information Technology as a Service (EITaaS)...with various IT teams, including infrastructure, applications, security, and service desk , to establish and enforce data… more
- Epsilon, Inc (Arlington, VA)
- …partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. ... to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As...move equipment with assistance. + Prolonged periods of computer desk work. + Dexterity of hands and fingers to… more
- Epsilon, Inc (Manassas, VA)
- …partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. ... to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As...move equipment with assistance. + Prolonged periods of computer desk work. + Dexterity of hands and fingers to… more