- Capital Region BOCES (Albany, NY)
- …criminal history background check in accordance with SAVE Legislation effective July 1, 2001. Civil Service Title: Help Desk Technician Job Number: 2026-141 ... Information Center - Schenectady City School District BASIC FUNCTION: The Help Desk Technician is the primary contact with employees regarding repair and… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …Center Team Lead Certified a plus + 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. ... and maintains technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Seeks opportunities to improve… more
- City of New York (New York, NY)
- …and to provide opportunities for New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. ... 2 Lafayette St. and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide Remote… more
- Monroe Community College (Rochester, NY)
- …students. Job Requirements: Required Qualifications: + Must currently hold the Monroe County Civil Service title of Help Desk Assistant or be reachable on ... Location: Rochester, NY Category: Support Staff/Civil Service Posted On: Fri Oct 31 2025 Job...assisting with the daily operations of the technical services help desk in MCC's Technology division, providing… more
- Stony Brook University (Stony Brook, NY)
- …Technology or technical degree. **OR** + Two to four years experience in a Help Desk , Service Desk or technical support environment. + Knowledge of ... Information Technology or technical degree. + Three to five years experience in a Help Desk , Service Desk or technical support environment. + Experience… more
- Stony Brook University (Stony Brook, NY)
- …Technology or technical degree. **OR** + Two to four years experience in a Help Desk , Service Desk or technical support environment. + Knowledge of ... Information Technology or technical degree. + Three to five years experience in a Help Desk , Service Desk or technical support environment. + Experience… more
- Zones LLC (New York, NY)
- …learn and become knowledgeable of customer products and services + Experience working on a help desk / service desk handling tickets preferred + Experience ... Help Desk Analyst (Remote - NYS... Help Desk Analyst (Remote - NYS only, must reside...across limited subject areas. + Training and mentoring other service desk associates as needed What you… more
- TEKsystems (Seneca Falls, NY)
- …organizational skills and attention to detail. Skills Help desk , Help desk support, Service desk , Troubleshooting, Customer service , Windows ... Description We are seeking a detail-oriented and customer-focused IT Help Desk Technician to join our team. This role is responsible for providing technical… more
- City of New York (New York, NY)
- …and information technology systems for researching the answers to questions in a customer service , help desk or public information capacity; or 3. A ... information technology systems for researching the answers to questions in a customer service , help desk or public information capacity may be substituted on… more
- City of New York (New York, NY)
- …and information technology systems for researching the answers to questions in a customer service , help desk or public information capacity; or 3. A ... information technology systems for researching the answers to questions in a customer service , help desk or public information capacity may be substituted on… more