- Veterans Affairs, Veterans Health Administration (New City, NY)
- …systems, inventory records, and communicating with the National Telehealth Technology Help Desk to facilitate troubleshooting, repair, and coordination of ... technology located at assigned site; and communicates with National Telehealth Technology Help Desk to facilitate troubleshooting, repair, and coordination of… more
- World Insurance Associates, LLC. (New York, NY)
- …to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals. Founded in 2011, World is ... and payroll & HR solutions. Position Summary + Independently leads client strategy and service on the largest and most complex clients across the company, a typical… more
- Capital One (Melville, NY)
- …Diploma, GED or equivalent certification + At least 1 year of remote help desk support experience **Preferred Qualifications:** + Associate's Degree in Computer ... quickly and effectively to tickets, calls, chats, or in-person service requests + Interact with end users via soft...Windows OS support experience + 2+ years of remote help desk support experience **_At this time,… more
- Albany Medical Center (Albany, NY)
- …needs. The Audio-Visual Specialist will take ownership of issues escalated to them by Help Desk Techs and work to resolution utilizing all skills, experience, ... The Audio-Visual Specialist is responsible for an exemplary customer service experience for all Albany Med employees during their...Med employees during their interaction with the Albany Med Help Desk . The Audio-Visual Specialist acts as… more
- Paylocity (Rochester, NY)
- …Prior experience in project management or problem-solving preferred + Experience in a help desk environment or software support highly desirable + Computer ... people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and… more
- CACI International (Rome, NY)
- …US * * * **The Opportunity:** CACI is seeking a Systems Administrator to support a Service Desk team on the F3I program. The employee can work from Omaha, ... + Support end-user applications and work in a multi-tier service desk as well as work with...as work with software development and systems administrators to help reproduce and diagnose problems. + Provide remote support… more
- SHI (Albany, NY)
- …technical issues, and collaborates with both internal and external stakeholders, including Service Desk Analysts and Account Managers. Key duties include ... 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of...professional growth. + Mentor and train lower-tier engineering and service desk employees. + Document work and… more
- Deloitte (New York, NY)
- …for this role ends on 7/31/2025. Responsibilities/Here is What You Will Do: Deal Desk Support, Contracting and Negotiations + Assist with deal desk and contract ... and delivery to act as a strategic advisor to help manage deal flow and to optimize sales and...negotiation skills to lead an environment driven by customer service and teamwork + Excellent leadership skills including ability… more
- New York State Civil Service (New York, NY)
- …Coordinate telecom services for staff onboarding, offboarding, moves and changes with the Help Desk and Administrative Services* Liaise with third party vendors ... 6 cabling, UPS appliances, familiarity with VMware 7.0 + and VMware VDI solutions, Some Help Desk functionality. Ability to work with a diverse group of people… more
- City of New York (New York, NY)
- …fixes, updates, and enhancements, providing feedback to IT and leadership. - Provide customer service support at the front desk or in other designated areas as ... each year. The bureau is a very large customer service operation, providing death certification services on a 24/7...- Process and prioritize order requests from daily Burial Desk queues while adhering to turnaround times. - Review… more
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