- New York State Civil Service (Troy, NY)
- …college or university and five (5) years of related technical experience in a help desk or technical environment; or An equivalent combination of education and ... related technical experience in a help desk or technical environment. Some positions may require additional credentials or a background check to verify your… more
- MTA (Staten Island, NY)
- …services for the internal users and external customers. RESPONSIBILITIES : + Submit Service Now tickets and coordinate with various MTA-IT teams to resolve the ... issues . + Deploy PCs, desk phones, cellphones, etc. to n ew users and...grant SIR users access to HxGN and ArcGIS systems. Help resolve device syncing issues, network connectivity, and system… more
- Rochester Institute of Technology (Rochester, NY)
- …and evaluate 25 student ambassadors for the following tasks: + front desk coverage, daily in-person and virtual housing tours, tours associated with Admission ... semester move-ins, move-outs, and assist in managing tickets in Service Now.Develop strategies and training that foster an environment...the RSC, which are public facing and used for self- help , and referred to by RSC agents and staff… more
- TEKsystems (Rochester, NY)
- …technical inquiries and physical installation methods using expert skills and knowledge. DC Operations/ Service Desk : * Serves as the technical lead, coach and ... 4-7 years of relevant experience in Data Center environments, Operations Centers/NOC, Service Desk or an equivalent combination of education and experience.… more
- Alfred University (Alfred, NY)
- …scheduling for completion of work orders. Consults and collaborates with network and Help Desk personnel to optimize university computer hardware and software ... other current/pending works in progress. + Consult and collaborate with network and Help Desk personnel to optimize University computer hardware and software… more
- WM (Brooklyn, NY)
- …each duty satisfactorily. Other ancillary duties may be assigned. + Processes complex help desk tickets passed on from ITSC. Provides complex functional support ... hardware and software. + Knowledge of Software functionality. + Remedy Action Request System ( Help Desk System). + Hardware and software support of on board… more
- SUNY Delhi (Delhi, NY)
- …follow both written and oral directions from CIS supervisory staff and utilize our Help Desk ticketing system effectively. Typical duties include, but are not ... skills by using investigative methods and Infrastructure Services tools. -Provide Help Desk coverage as needed. Other Expectations: -Attend monthly… more
- Scotiabank (New York, NY)
- …and itineraries. Assists with procuring Travel Visas through preferred third-party service . + Compiles receipts and prepares extensive expense reports for approval ... is assigned to attend / call-in, etc. + Calendar management, coordinates desk heads schedules and makes appointments as requested. Coordinates meetings, including… more
- Amazon (New York, NY)
- …and the programmatic advertising domain, and is leveraging this expertise to help our customers meet and exceed their business objectives. In this customer-facing ... Key job responsibilities * Owning the relationship with programmatic trading desk managers, engaging with multiple customer organizational levels to understand… more
- LaSante Health Center (Brooklyn, NY)
- …We are hiring an experienced Patient Intake & Scheduling Coordinator to join our front desk team. In this role, you'll help patients get the care they need ... and intake documentation. You'll also coordinate with vendors and provide excellent service to everyone who walks through our doors. Key Responsibilities: * Schedule… more