- The Hartford (NY)
- …and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the ... every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as...a high performing sales culture. + Prioritize and manage desk while delivering timely outcomes to customers. + Operate… more
- Public Consulting Group (Albany, NY)
- …against documented specifications. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule incidents. Escalate incidents ... visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced...by a variety of customers. + Provide excellent customer service to all customers. + Field incoming help… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency Motor Vehicles, Department of Title Office Assistant 2, G-9 Occupational Category Clerical, Secretarial, Office Aide Salary Grade 09 Bargaining ... based on priorities on the floor;* Assisting the Rush Desk ;* Training employees on new tasks;* Changing and filing...envelopes, markers, pens, staplers, and mail bins;* Providing customer service to Issuing offices and other program units within… more
- Indus Hospitality Group (Rochester, NY)
- …The Guest Service Manager is responsible for overseeing the front desk and guest services operations to ensure exceptional guest experiences from arrival to ... other departments to meet guest needs efficiently. The Guest Service Manager sets service standards, leads by... and ensure more efficient operation. + Perform Front Desk duties as needed. + Exceed Guest expectations by… more
- New York State Civil Service (Batavia, NY)
- …Level 2, 3 and 4 enterprise issues in helpdesk-based environment.* Resolve help desk tickets by diagnosing, troubleshooting, referring to specialists, arranging ... NY HELP No Agency Information Technology Services, Office of...Specialist 4, SG-25, will be assigned to the Support Desk that directly supports DOH. The incumbent will assist… more
- TD Bank (Melville, NY)
- …is responsible for the strategic and operational oversight of the trading desk , ensuring adherence to regulatory requirements, risk management practices, and timely ... levels and resource allocation to handle live trading orders efficiently and meet service level standards + Supervises and participates in the review and release of… more
- TEKsystems (Rochester, NY)
- …environment. This role provides first- and second-level support for systems and service desk operations in a 24/7/365 infrastructure. You'll troubleshoot and ... security threats. Assist with Windows system administration tasks. + Service Response & Communication (10%) + Respond to ...and documentation skills Preferred Skills: + Windows administration + Help desk or technical support background +… more
- Insight Global (New York, NY)
- …status/resolution information in ticketing database. * Ensure SLAs are met by reviewing the Help Desk inbox and tickets. Escalate issues and collaborate with the ... appropriate IT teams to find resolutions. * Update Help Desk knowledge base with accurate and...factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic… more
- Deloitte (New York, NY)
- …for Core Risk Managers. Both functions are described in detail below. + Deal Desk Support, Contracting, and Negotiations + Assist with deal desk and contract ... including sales, legal, finance, and delivery to act as a strategic advisor to help optimize deal flow along with sales and contracting cycles, working most closely… more
- Excellus BlueCross BlueShield (Rochester, NY)
- Excited to grow your career?We value our talented employees, and strive to help employees grow professionally. If you think the open position you see is right for ... and customer experience across regions. + Facilitates adherence to unit Service Level Agreements (SLA), internal and external regulatory commitments. + FEP… more