- Utica College (Utica, NY)
- …the Technology Support Services department of IITS , this position provides first-level Help Desk support to Faculty, Staff, Students, and others for hardware, ... with all groups and departments in IITS . The Help Desk is customer-focused and must remain...Major Responsibilities + Provide a high level of customer service in all interactions. + Ability to maintain and… more
- Utica University (Utica, NY)
- …of the Technology Support Services department of IITS, this position provides first-level Help Desk support to Faculty, Staff, Students, and others for hardware, ... Works with all groups and departments in IITS. The Help Desk is customer-focused and must remain...**Major Responsibilities** + Provide a high level of customer service in all interactions. + Ability to maintain and… more
- Insight Global (New York, NY)
- …for both in-office and remote employees, efficiently resolving Help Desk tickets while delivering exceptional customer service . Key Responsibilities * ... Deliver IT support for employees across remote and onsite environments; resolve Help Desk tickets promptly. * Manage and support MDM fleet for macOS, iOS, and… more
- Excellus BlueCross BlueShield (Rochester, NY)
- Excited to grow your career?We value our talented employees, and strive to help employees grow professionally. If you think the open position you see is right for ... and customer experience across regions. + Facilitates adherence to unit Service Level Agreements (SLA), internal and external regulatory commitments. + FEP… more
- City of New York (New York, NY)
- …personnel systems. Information Technology Services (ITS)/Network Operations Center/WMS Network Control Help Desk is recruiting for one (1) Computer Specialist ... MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. The Department of Social Services (DSS) is...computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user… more
- Community Health Action of Staten Island (Staten Island, NY)
- …they set their own goals for improving their health and well-being, and to help them navigate service systems to achieve those goals. DUTIES & RESPONSIBILITIES: ... on the identification of new venues for outreach and service provision, trends in local drug use, and ...modeling these qualities. + Provide administrative support and front desk coverage and complete front desk duties… more
- Marriott (Brooklyn, NY)
- …High school diploma or GED; 4 years experience in the guest services, front desk , housekeeping, or related professional area. OR * 2-year degree from an accredited ... or related major; 2 years experience in the guest services, front desk , housekeeping, or related professional area. **CORE WORK ACTIVITIES** **Leading Room… more
- Barnes & Noble (Westbury, NY)
- …provides first-level support for all calls and tickets coming into the Store Systems Help Desk . This position is heavy phone support, remoting into stores' ... skills with a strong focus on communication and customer service . Following a successful training period (M-F 9am-5:30pm), this...communicate any patterns or trends of incoming calls to Help Desk Management. * Provide technical or… more
- Allied Universal (Rochester, NY)
- …greeting visitors and assisting with access control while providing outstanding customer service . Your presence will help to deter security-related incidents and ... our Perks Program. **What You'll Do:** + Provide customer service to visitors, patients, and staff at the healthcare...protocols. + Maintain a visible presence at the front desk to help to deter unauthorized access… more
- City of New York (New York, NY)
- …Steelheads, to ensure optimum network performance and 24x7 high availability. - Ensure Service Desk tickets for technical support are addressed by the unit ... MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. The Department of Social Services (DSS) is...computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user… more