• Help Desk Analyst - Tier 1.5

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals....Unity Supply, Property Book, Finance, and Access modules + Help Desk ServiceNow ticket management **Other Job… more
    ASM Research, An Accenture Federal Services Company (04/22/25)
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  • Help Desk Technician - Level 1/2…

    ABCO Facility Maintenance (Staten Island, NY)
    Help Desk Technician - Level 1/2 (Onsite) EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for ... to $65K per yearPart-time Available ABCO Maintenance is a full- service commercial facility maintenance and construction company serving the...+ At least 2-3 years of experience in a help desk role + Experience using a… more
    ABCO Facility Maintenance (05/17/25)
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  • It Support Technician

    TEKsystems (East Syracuse, NY)
    … service queue, primarily via written requests and follow-up calls. Handle Service Desk calls routed from the central Help Desk in Greene, NY. Support ... to the network. Use TeamViewer for remote support when necessary. Skills Troubleshooting, help desk support, service desk , Customer service ,… more
    TEKsystems (06/04/25)
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  • Senior Analyst, Service Desk…

    City of New York (New York, NY)
    Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
    City of New York (05/24/25)
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  • Help Desk Analyst II

    Robert Half Technology (New York, NY)
    Description We are looking for a skilled Help Desk Analyst II to join our team in New York, New York. In this role, you will provide advanced technical support ... suited for professionals with a strong background in IT service management and user support. Responsibilities: * Deliver timely...* Minimum of 5 years of experience in a help desk or technical support role. *… more
    Robert Half Technology (06/05/25)
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  • Help Desk Technician

    Heritage Christian Services (Amherst, NY)
    Overview The Help Desk Technician will support all Heritage Christian Services employees, computer hardware and software, which supports the mission, vision and ... smart phones.) + Printers and copiers support. + Utilize help desk ticketing system. + Provide remote...work well in a team environment. + Excellent customer service skills. + Valid driver's license that meets Heritage… more
    Heritage Christian Services (06/05/25)
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  • Help Desk Technician I - Full-Time…

    HCR Home Care (Rochester, NY)
    Salary Range: $18.00 - $25.00 Hourly Role and Responsibilities As a Help Desk Technician I, you will be the first line of support for our users. You will handle ... accurately in the ticketing system + Deliver excellent customer service with a friendly and professional attitude + Collaborate...Strong organizational skills and attention to detail + Prior help desk or technical support experience preferred… more
    HCR Home Care (05/29/25)
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  • Timekeeping Supervisor

    City of New York (New York, NY)
    …the Office of Staff Resources, Payroll Administration, Employee Relations and the OSR Customer Service Help Desk , in order to produce paychecks, audit and ... or system enhancements. Correct data errors reported from OSR's Customer Service Help Desk , CityTime logs (eg, schedule problems, employee and/or/supervisor… more
    City of New York (06/05/25)
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  • Analyst, Service Desk Operations

    City of New York (New York, NY)
    …operational data, and interact with external stakeholders. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and ... best practices related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central service and support team, responding… more
    City of New York (05/24/25)
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  • Analyst, Service Desk Operations

    City of New York (New York, NY)
    … to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk Unit is part of the central services group at MOCS. ... best practices related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central service and support team, responding… more
    City of New York (03/27/25)
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