• Product Management and Support Specialist

    City of New York (New York, NY)
    …This position is responsible for overseeing user support through the Citywide Training Help Desk , managing triage workflows, and leading the product management ... It's an opportunity to provide impactful support, quality customer service , and help protect the future of...also possess a strong ability to lead and support Help Desk staff, providing guidance, setting priorities,… more
    City of New York (06/05/25)
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  • Network Systems Series

    New York State Civil Service (Troy, NY)
    …in audio-visual technology, information technology (networking or programming), or customer services ( Help Desk or training), DCM provides an environment for you ... or university and two (2) years of related technical experience in a help desk or technical environment; or An equivalent combination of education and related… more
    New York State Civil Service (06/06/25)
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  • Network/System Engineer Series (Posting )

    New York State Civil Service (Troy, NY)
    …college or university and five (5) years of related technical experience in a help desk or technical environment; or An equivalent combination of education and ... related technical experience in a help desk or technical environmentORJG-25 NETWORK/SYSTEM ENGINEER II BASE SALARY: $94,386QUALIFICATIONS: Bachelor's degree from… more
    New York State Civil Service (05/15/25)
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  • Network/System Engineer Series (Posting )

    New York State Civil Service (NY)
    …college or university and three (3) years of related technical experience in a help desk or technical environment; or An equivalent combination of education and ... related technical experience in a help desk or technical environmentORJG-21 NETWORK/SYSTEM TECHNICIAN III BASE SALARY: $76,112 + Location PayQUALIFICATIONS:… more
    New York State Civil Service (05/09/25)
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  • Helpdesk Supervisor

    Reliant Community Credit Union (Sodus, NY)
    …and professional delivery of technical support to staff. + Develops regular reports on help desk metrics, ensures that service levels are met, identifies ... workplaces eight years in a row, seeks anITHelpdesk Supervisorto join our team. The IT Help Desk Supervisor is responsible for overseeing the help desk… more
    Reliant Community Credit Union (05/15/25)
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  • Compliance Technician, Bureau of Network…

    City of New York (New York, NY)
    …Preferred Skills: Excellent Customer Service experience. Excellent understanding of Help Desk environment including operations, processes, etc. Minimum of 3 ... data center services for applications and hosting databases, a customer service -oriented and secure computing environment, and delivery of information technology… more
    City of New York (05/30/25)
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  • IT Technician, Bureau of Childcare

    City of New York (New York, NY)
    …SKILLS: - Excellent Customer Service experience. - Excellent understanding of Help Desk environment including operations, processes, etc. - Minimum of 3 ... adheres to all relevant security and compliance standards, responding to service tickets, and assisting in troubleshooting hardware issues. DUTIES WILL INCLUDE… more
    City of New York (04/05/25)
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  • IT Support Assistant - HelpDesk (Provisional)

    CUNY (Staten Island, NY)
    …at a College or Unit. They work in technical support, applications development, operations, help desk , and similar environments, as well as in the field where ... equipment to ensure functionality before and during class sessions. ** Help Desk Ticket Management** Monitor and respond...preferred + 1+ year experience working in an IT Service Desk environment + Experience with Productivity… more
    CUNY (05/31/25)
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  • Deputy Director for Owner Engagement & Events

    City of New York (New York, NY)
    …engagement and support programs, including the Office of the Homeowner Advocate, Homeowner Help Desk , tax lien sale outreach, and the Zombie Homes Initiative. ... preparing reports as required by the legislation. The Homeowner Help Desk is a collaboration between HPD...resolve issues independently, and escalate when appropriate. 10. Civil Service : The candidate selected for the Deputy Director role… more
    City of New York (05/29/25)
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  • Patient Service Representative - Evaluation…

    OLV Human Services (Lackawanna, NY)
    …a knack for organization? The Evaluation & Treatment Center is seeking a Patient Service Representative to support our front desk operations and provide a ... provides high quality care to our patients. The Patient Service Representative will perform front desk responsibilities...the stethoscope to discriminate sounds; to hear cries for help ; to hear alarms on equipment and emergency signals;… more
    OLV Human Services (06/06/25)
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