- NY CREATES (Albany, NY)
- …properly. + Record and log all customer interactions, problems, and resolutions in a help desk system for future reference. + Reset passwords and unlock accounts ... affiliates who use the systems. + Identify and organize Help Desk tickets according to priority and...a Basic Retirement plan after meeting one year of service . + Optional employee contributed retirement account. Location: 257… more
- Niagara County Community College (Sanborn, NY)
- …and staff of SUNY Niagara. The primary responsibility is staffing a service desk to offer reference and research help through a variety of modalities. Recent ... graduates are encouraged to apply. Typical Work Activities + Provide academic reference service in-person, by phone, email, and online chat + Create and update… more
- GMHC (New York, NY)
- …Job Functions The following duties are mandatory requirements of the job: Tier 1 Help Desk Support + Respond to user support requests via ticketing system, ... follow-through and attention to detail. + Accurately document all Help Desk actions and user interactions in...and participation in log audits or security event reporting. Service Desk & Support Tools + Experience… more
- Hilton (New York, NY)
- …Astoria New York \(https://www\.hilton\.com/en/hotels/nycwawa\-waldorf\-astoria\-new\-york/\)is seeking a **Guest Service Agent** to unveil a new era of ... the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms,… more
- BlackRock (New York, NY)
- …focuses on resolving complex client inquiries, enhancing the knowledge and capability of the service desk team, and working closely with product teams to support ... feature enhancements + **Release readiness:** Prepare and upskill the service desk team for new product features...and firm, department and individual performance. **Our benefits** To help you stay energized, engaged and inspired, we offer… more
- OLV Human Services (Lackawanna, NY)
- …with intellectual and developmental disabilities or other special needs. The Patient Service Representative will perform front desk responsibilities related to ... Patient Service Representative - Join Our Dental Care Team!...Representative, you'll be the welcoming face at our front desk - greeting patients, scheduling appointments, verifying insurance, and… more
- Allied Universal (Tarrytown, NY)
- …a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Professional with Allied Universal, you will be the first point of contact ... role involves monitoring access, assisting guests, and providing outstanding customer service while helping to deter security-related incidents. Join a team that… more
- Allied Universal (Niskayuna, NY)
- …the communities and customers we serve. As a **Security Officer - Manufacturing Front Desk ** in **Niskayuna, NY** , you will serve and safeguard clients in a range ... unmatched access to hands-on experience and growth opportunities. As a Front Desk Security Officer in a dynamic manufacturing and industrial location, you will… more
- KPH Healthcare Services, Inc. (Gouverneur, NY)
- …gain efficiency in systems leveraged by the Help Desk . + Provide Help Desk resolution of customer service issues to insure complete client ... peers, leaders and other ProAct administrative resources. **Responsibilities** **Job Duties:** + Help Desk phone coverage for incoming calls, outbound calls and… more
- Pittsford Central School District (Pittsford, NY)
- …7.5 hours a day position. The successful candidate will manage the technical services help desk , manage complex clerical tasks, and make independent decisions in ... provided by the Director of Technology. Candidates need civil service certification as Office Clerk II or must meet...+ Assist in the coordination of the development of help desk strategies + Assist in the… more