• Service Desk Specialist - active…

    V2X (Springfield, VA)
    …+ Experience + Shall have 1 or more years of experience working in an enterprise IT Service Desk or Help Desk role. + Demonstrated experience providing ... responsibility, and professionalism. We are hiring a great opportunity for an Service Desk Specialist - active TS/SCI clearance. This position will be based in… more
    V2X (07/07/25)
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  • Help Desk Analyst

    Robert Half Technology (Richmond, VA)
    …Qualifications + Education: High School Diploma or equivalent + Experience: + 2-4 years of Service Desk or Help Desk experience + 1 year of desktop ... new knowledge and procedures. + Review and implement new processes; ensure Service Desk staff are trained accordingly. + Strive to meet key performance metrics:… more
    Robert Half Technology (08/01/25)
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  • Service Desk Technician…

    General Dynamics Information Technology (Arlington, VA)
    …Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service , Help Desk ... equipment and users). **Required Technical Skills** : IT experience supporting Help / Service Desk **Certifications** : Must have active/Current CompTIA… more
    General Dynamics Information Technology (07/22/25)
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  • F-35 Help Desk Specialist | Secret…

    General Dynamics Information Technology (Arlington, VA)
    …in the management of a technical support team. + Experience developing and providing Service Level Agreements and Help Desk deliverables. + **Required ... Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System, Help Desk … more
    General Dynamics Information Technology (07/05/25)
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  • Help Desk Support Technician, Mid

    TekSynap (Chantilly, VA)
    …capabilities through an actionable service catalog and support for other IT service management functions. The Help Desk Support Techwill: + ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Tech** willperformor provide...Support Tech** willperformor provide supportas part of a24/7, 365-day Service Desk (SD) to support IT services… more
    TekSynap (05/24/25)
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  • IT Help Desk Technical Writer

    Leidos (Reston, VA)
    …clearance. **Preferred Qualifications:** + Demonstrated record of making a positive impact for an IT help desk / service desk . + Experience using Jira and ... (Baltimore). More specifically, the position supports the CMS Enterprise Service Desk by working with their knowledge...degree. + Must have recent experience supporting an IT help desk in some capacity (drafting, reviewing,… more
    Leidos (08/01/25)
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  • Functional/Business Analyst - Help…

    CGI Technologies and Solutions, Inc. (Fairfax, VA)
    **Functional/Business Analyst - Help Desk ** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Fairfax **Position ... A reasonable estimate of the current range is $54,400- $120,000.00 **Skills:** + Help Desk /IT Services + Knowledge Management + Communications Management **What… more
    CGI Technologies and Solutions, Inc. (05/24/25)
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  • Service Desk Agent Junior

    ASM Research, An Accenture Federal Services Company (Alexandria, VA)
    …with exceptional customer service in daily responsibilities. + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures ... As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...upon approval. **Other Job Specific Skills** + Excellent customer service skills + Uses a knowledge document to work… more
    ASM Research, An Accenture Federal Services Company (07/15/25)
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  • Desktop Support Services Help Desk…

    ManTech (Herndon, VA)
    ManTech seeks a motivated, career and customer-oriented **Desktop Support Services Help Desk Lead** to join our team in **Washington, DC.** This is a hybrid ... onsite and 1 day remote. The **Desktop Support Services Help Desk Lead** oversees the help...(BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+… more
    ManTech (07/30/25)
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  • Help Desk Manager

    Chenega Corporation (Arlington, VA)
    …level agreements (SLAs). + Oversee onboarding, and training of new Help Desk Technicians. + Establish and maintain service level agreements (SLAs) for ... **Req ID:** 36590 **Summary** ** Help Desk Manager** **Arlington, Virginia** Are you ready to enhance your skills and build your career in a rapidly evolving… more
    Chenega Corporation (06/24/25)
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