- General Dynamics Information Technology (Mclean, VA)
- …timely and high-quality support for end-users while mentoring and guiding a team of Help Desk Technicians. The ideal candidate will have a solid background in ... 365-as well as a passion for delivering exceptional customer service . **Key Responsibilities:** Lead, coach, and mentor Tier 1...**Required Qualifications:** + 8+ years of experience in a Help Desk or IT Support role, with… more
- HCA Healthcare (Mechanicsville, VA)
- …Plan with a 100% match on 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through ... We are looking for an enthusiastic **X-Ray Tech** to help us reach our goals. Unlock your potential! **Job...Works closely with the Center Manager, Medical Staff, Front Desk Coordinator and all clinic staff to maintain smooth… more
- SHI (Richmond, VA)
- …technical issues, and collaborates with both internal and external stakeholders, including Service Desk Analysts and Account Managers. Key duties include ... 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of...professional growth. + Mentor and train lower-tier engineering and service desk employees. + Document work and… more
- Chenega Corporation (Fort Belvoir, VA)
- …to ensure customer satisfaction. + Assign tickets that are out of scope to the Service Desk /Other Teams. + Assign tickets to technicians at dedicated sites. + ... C-CHR-24-049 TheRemedy Queue Manager willmonitor the performance of AITP Service Level Agreements (SLAs) and ensure incidents and ...functions. + Submit all initial IT requests to the Help Desk and monitor the progress of… more
- Serco (Suffolk, VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Design and plan military exercises in collaboration with training audience representatives, Desk Officers, and other event planners. + Deliver exercise products such… more
- Deloitte (Rosslyn, VA)
- …for this role ends on 8/31/2025. Responsibilities/Here is What You Will Do: Deal Desk Support, Contracting and Negotiations + Assist with deal desk and contract ... and delivery to act as a strategic advisor to help manage deal flow and to optimize sales and...negotiation skills to lead an environment driven by customer service and teamwork + Excellent leadership skills including ability… more
- M. C. Dean (Norfolk, VA)
- …design + Provide tier II/III support for customer issues reported through the help desk + Proper documentation of system programming Responsibilities include but ... role. + Manage physical security system support to meet service level agreements. + Analyze physical security system performance...networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation.… more
- DMS International (Virginia Beach, VA)
- …+ Assisting users with general computer problems and coordinate with the NMCI Help Desk and Base Operations personnel when additional assistance is required, ... Work Statement (PWS) and may be required to attend in- service training which is designed to update contractor personnel...users with general computer problems and coordinate with NMCI Help Desk and Base Operations personnel when… more
- Koniag Government Services (Chantilly, VA)
- …issues as needed and following the standard escalation process provided in the agency DAI Help Desk SOP to ensure issues that require escalation to the DAI PMO ... (DLA) help desk follows the standardized process and...Federal Financial Management business operations + Excellent communication, customer service and organizational skills + Must be fully fluent… more
- Serco (Suffolk, VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... looking for someone with a deep understanding of military planning and scenario design to help support Joint Staff J7 events and exercises. In this role, you will: +… more
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