- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- ** Help Desk Manager** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir **Position ... using Oracle User Productivity Kit (UPK) tool. -Ensure DAI Help Desk support contractor staff is trained....our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the… more
- CGI Technologies and Solutions, Inc. (Quantico, VA)
- **DAI Help Desk Support- Journeyman** **Category:** Business Analysis (functional and technical) **Main location:** United States, Virginia, Quantico **Position ... DAI Business Process and Architecture materials, including SOPs and desk guides. - Support System Change Request processes, including...our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking Field Service Representatives / Service ... enterprise services operations and sustainment. **Responsibilities** + Create, update, and manage help desk tickets for Fleet 24x7 onsite. Positions are… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …+ 0-2 years Personal Computer experience including customer support or Help Desk . + 0-2 years of customer service or public relations experience. + ... the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Seeks opportunities to improve… more
- NTT America, Inc. (Ashburn, VA)
- …the 24 x 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + ... hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with...invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …in Vienna VA (Tysons Corner area) with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and managing ... walk-up requests for IT support as part of a Service Desk operation + Ensure all time...with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …resolve the question/s that the customer is asking + Enters, monitors, and updates help desk tickets in the call tracking system to track progress and ... strong skills in leveraging chat functionality, providing exceptional customer service with excellent typing speed, and quality oral and...including email, chat, and phone + Experience using a Help Desk ticketing system such as Salesforce,… more
- Atrium Hospitality (Norfolk, VA)
- **Hotel:** Norfolk Sheraton 777 Waterside Drive Norfolk, VA 23510 Front Desk Associate Full time **Atrium SPIRIT - where teamwork, passion and appreciation ignite ... service excellence** **What's in it for you?** The **Atrium...for a highly motivated individuals to join our Front Desk team. The ideal candidate uses their engaging personality… more
- GovCIO (Sterling, VA)
- **Overview** GovCIO is currently hiring for a Journeyman Service Desk Administrator with an active Secret clearance to provide Tier I phone support and ... in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service...can't do it alone. We need great people to help us do great things - for our customers,… more
- NANA Regional Corporation (Herndon, VA)
- SUVI is seeking a Service Desk Led to provide Information Technology Support Services to support the mission of the Government. **Responsibilities** + Supervises ... the day-to-day operations of the help desk . + Identifies, researches, and resolves...problems. + Creates and manages escalation procedures and ensures service levels are maintained. + Documents, tracks, and monitors… more
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