- V2X (Reston, VA)
- …+ Experience utilizing Microsoft Office products (Required) + Familiarity with the National Help Desk Service Manager (NHDSM) Tool (Desired) + Strong ... organization skills + Ability to work effectively in a team environment + Excellent communication and inter-personal skills + Monthly Travel to GA and/or CA required. + What We Bring + At V2X we strive to be market competitive in our total reward offerings. +… more
- Koniag Government Services (Alexandria, VA)
- …spending accounts, paid holidays, three weeks paid time off, and more. The O2C Help Desk Specialist will assist in a variety of financial functions, including ... ensuring compliance with federal regulations such as FAR and DFARS. The O2C Help Desk Specialist will collaborate with cross-functional teams, including DFAS and… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …for improvements to ITIL processes. -Provides FAQ solutions and support for DAI PMO Help Desk SOP, including ITIL recommendations. -Documents Customer Help ... Support Instructions related to Oracle DBA event/incident resolution. -Supports DAI production help desk tickets, ensuring mitigation and closure within 24… more
- General Dynamics Information Technology (Fairfax, VA)
- …Services Directorate consist of two teams: the Business and Finance Team and the Service Desk . + The Business and Finance Team serves as mission support ... the agency. Make an impact by providing services that help USPS OIG achieve mission success. **ABOUT THE USPS...forecast spending over the next five years. + The Service Desk Team provides essential support services… more
- Development InfoStructure (Arlington, VA)
- …processes, and procedures for the USPS Office of Inspector General's IT Managed Service Desk Solution and broader OCIO support services. This role requires ... service delivery, knowledge transfer, and operational excellence while supporting both Service Desk operations and other OIG areas as needed. This role… more
- NANA Regional Corporation (Fredericksburg, VA)
- …+ Assists other NDCAC personnel with problems or issues. + Supports the tiered Help Desk architecture. + Performs and conduct research of potential resolution of ... will be a part of an overall Electronic Surveillance Service Delivery and Service Level Agreement (SLA)...at least five (5) years direct related experience in help desk and network support. + A… more
- Thrive Proactive Health (Virginia Beach, VA)
- …Health is seeking a Front End Operations Manager to lead our Front Desk , Client Experience, and Marketing Engagement teams while supporting business admin and ... Impact as Front End Operations Manager ✅ Lead and coach the Front Desk team-build engagement, ensure accountability, and create a warm, seamless client journey ✅… more
- Shuvel Digital (Vienna, VA)
- …and over 23,000 employees. Our client Navy Federal Credit Union is seeking an Service Desk -15194-Hybrid in Vienna, VA. You seem to have a rock-solid profile ... assigned shift. Training will be M-F 0800-1630 EST. The Service Desk is a fast-paced environment that...environment to leverage and stretch certain skill sets to help us reach a common goal. We are looking… more
- Deloitte (Arlington, VA)
- … service lane issues. + Collaborate and maintain continuous communications with other service leads (Network, Service Desk , Deskside Support, Cyber) and ... Engineering team to transform technology platforms, drive innovation, and help make a significant impact on our clients' success....the crisis action team for critical issues with their service lane. + Act as the primary technical interface… more
- TekSynap (Arlington, VA)
- …+ Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility ... to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center...desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech… more