- ADP (Norfolk, VA)
- …, Compliance, and other departments with assistance with HR best practices, knowledge of Help Desk products including scope of services, and other requests as ... needed. + Maintain and update content, resource library, tools and templates of the HR Help Desk and its websites + Provide reports to management on Help … more
- Chenega Corporation (Lorton, VA)
- …or GED equivalent + Associate degree preferred + 2+ years' experience in a general help desk or customer service role, preferably in a maintenance ... Dispatch Coordinator** receives, records, and distributes work orders to service crews upon customers' requests for service ....there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …for improvements to ITIL processes. -Provides FAQ solutions and support for DAI PMO Help Desk SOP, including ITIL recommendations. -Documents Customer Help ... Support Instructions related to Oracle DBA event/incident resolution. -Supports DAI production help desk tickets, ensuring mitigation and closure within 24… more
- General Dynamics Information Technology (Fairfax, VA)
- …Services Directorate consist of two teams: the Business and Finance Team and the Service Desk . + The Business and Finance Team serves as mission support ... the agency. Make an impact by providing services that help USPS OIG achieve mission success. **ABOUT THE USPS...forecast spending over the next five years. + The Service Desk Team provides essential support services… more
- CACI International (Arlington, VA)
- …and pay system ever deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in Arlington, VA. The candidate will provide ... system by Army end users. You will oversee other Help Desk Analysts and assist with day-to-day...to be completed by system users. + Improve current service desk processes and procedures and champion… more
- TEKsystems (Winchester, VA)
- …Scope + This position involves taking back-to-back inbound calls, sitting at a desk , working on a computer, navigating two monitors and several programs to assist ... and committed to quickly resolving needs while providing excellent service to company account holders. Once hybrid: + Cannot...not provided or reimbursed by the client. + Your desk must have adequate space for two monitors, a… more
- Chenega Corporation (Arlington, VA)
- …needed for continuous process and service improvement. + Ensure the Service Desk maintains a high level of responsiveness, communication, professionalism, ... well as third-party OS and devices. + Ensure the Service Desk staff is appropriately skilled and...school diploma or GED equivalent + 5+ years managing desk help and other IT staff +… more
- NANA Regional Corporation (Fredericksburg, VA)
- …+ Assists other NDCAC personnel with problems or issues. + Supports the tiered Help Desk architecture. + Performs and conduct research of potential resolution of ... will be a part of an overall Electronic Surveillance Service Delivery and Service Level Agreement (SLA)...at least five (5) years direct related experience in help desk and network support. + A… more
- System One (Reston, VA)
- …Part-Time Work (15-20 hours/week) ALTA IT Services is looking for a Front Desk Receptionist to work for an exciting company in Reston, Virginia. Responsibilities: As ... the Front Desk Receptionist, you will be the first point of...a pleasant personality, as this is also a customer service role. You should be able to deal with… more
- Shuvel Digital (Vienna, VA)
- …and over 23,000 employees. Our client Navy Federal Credit Union is seeking an Service Desk -15194-Hybrid in Vienna, VA. You seem to have a rock-solid profile ... assigned shift. Training will be M-F 0800-1630 EST. The Service Desk is a fast-paced environment that...environment to leverage and stretch certain skill sets to help us reach a common goal. We are looking… more
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