- Serco (Herndon, VA)
- …manages multiple government contracts in cloud environments with providing Network administration, Help Desk , Cybersecurity and SME support for both the network ... lead your team to provide high quality network and help desk support to our current and...application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please… more
- Serco (Herndon, VA)
- …IT environments. Our team manages multiple cloud environments providing Network administration, Help Desk , Cybersecurity and SME support for both the network ... You will be responsible for the development of IT Help Desk knowledge management plans. + You...application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please… more
- ManTech (Herndon, VA)
- …(BA) or Bachelor of Science (BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of hands-on leadership experience ... in service desk support and operations. + One...required: ITIL Certification, Security+, PMP Certification **Preferred Qualifications:** + Help Desk Institute (HDI) certification + Familiarity… more
- ManTech (Herndon, VA)
- …+ Bachelor of Science (BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of leadership experience in ... service desk support and operations. + One...required: ITIL Certification, Security+, PMP Certification **Preferred Qualifications:** + Help Desk Institute (HDI) certification + Familiarity… more
- ManTech (Herndon, VA)
- …(BA) or Bachelor of Science (BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of hands-on leadership experience ... in service desk support and operations. + One...required: ITIL Certification, Security+, PMP Certification **Preferred Qualifications:** + Help Desk Institute (HDI) certification + Familiarity… more
- Steampunk (Mclean, VA)
- …ID, Exchange Online, and Enterprise Apps + **3+ years** managing or mentoring support/ help desk teams + Strong expertise in **Endpoint Management (Intune/MEM)** ... solutions, modernize infrastructure, and guide our **Customer Success and IT Support Desk ** team to deliver stellar service . **Contributions** **What You'll Do**… more
- SAIC (Reston, VA)
- …the following task areas: + Program and Task Management + Customer Experience, including Help Desk and Deskside Support + Cloud and Digital Environments + IT ... IT Infrastructure + Systems Engineers + Deskside Technicians + Service Desk + Training + Imaging Leads...and many will be remote, with the exception of Help Desk , Deskside Support, and select Infrastructure… more
- TekSynap (Richmond, VA)
- …+ CCNP Security + CISA + CISSP (or Associate) + GCED + GCIH + DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained on day 1 + Must have the ... Duties): + Install and configure workstation setups at approximately 1,650 desk locations. + Equipment includes: two monitors, docking station, laptop, keyboard,… more
- Chenega Corporation (Springfield, VA)
- …for all support calls received or route user support calls to an appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... the Federal marketplace. The **IPOC Specialist** provides superior customer service in support of customer requests, supporting high-visibility customers...Shifts will be identified upon hire + Ability to help cover the Help Desk … more
- Deloitte (Arlington, VA)
- …for this role ends on 8/31/2025. Responsibilities/Here is What You Will Do: Deal Desk Support, Contracting and Negotiations + Assist with deal desk and contract ... and delivery to act as a strategic advisor to help optimize deal flow along with sales and contracting...Core Risk Managers on foundational Operate plays (eg, AMS+, Deloitte-as-a- Service , Hybrid Services, and Sticky Deal Constructs), focused on… more
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