- NTT America, Inc. (Sacramento, CA)
- …may be required depending on business requirements. + Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education ... Include:** + This position will be a part of our Provider Clinical Service Desk , as an agent primarily handling inbound customer calls. This is a call… more
- LA Care Health Plan (Los Angeles, CA)
- …on an as needed basis to fulfill user support responsibilities. Duties Help Desk Coordination: Create Jira Service Management (JSM) Tickets with detailed ... Help Desk Technician II (Hybrid) Job Category: Information Technology...(Hybrid) Job Category: Information Technology Department: Production Support and HelpDesk Location: Los Angeles, CA, US, 90017 Position Type:… more
- Envista Holdings Corporation (Brea, CA)
- IT Help Desk / Online Support Brea,CA POSITION SUMMARY:Provides first level phone support Company wide. Ensures that all Phone support calls are logged, resolved, or ... via phone, email, and Ticketing System. Log the issues\requests into the Help Desk Tracking System then either resolves or escalates to the appropriate resource. *… more
- AireSpring (Los Angeles, CA)
- …VLANs, SNMP, etc.) + Experience with helpdesk tools (eg, ServiceNow, Jira Service Desk ) and asset management systems. Preferred Experience + Prior experience ... and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience… more
- Six Flags (Buena Park, CA)
- … calls and tickets in a timely manner and documents. Responsibilities: + Monitors Service Desk communication channels. Responds and records service requests ... systems access. Ensures appropriate approval is provided and documented. + May lead service desk related projects. + Acts as a technical liaison between IT and… more
- TEKsystems (San Francisco, CA)
- …In this role, you can expect to * Respond promptly to Tier 1-2 helpdesk tickets, ensuring resolution within agreed upon service level agreements (SLAs). Work ... Skills jamf, okta, g-suite, google workspace, mac, slack, zoom, intune, Help desk , Technical support, Troubleshooting, Customer service Top Skills Details… more
- TEKsystems (San Francisco, CA)
- …In this role, you can expect to * Respond promptly to Tier 1-2 helpdesk tickets, ensuring resolution within agreed upon service level agreements (SLAs). Work ... Skills jamf, okta, g-suite, google workspace, mac, slack, zoom, intune, Help desk , Technical support, Troubleshooting, Customer service Top Skills Details jamf,… more
- Fox Rothschild LLP (San Francisco, CA)
- …+ Assists as a member of the team for the development and maintenance of the service desk application ( Service Now), with team members to keep up to ... to all attorneys and staff to ensure high-level customer service standards are met. **Please note that the required...as a first point of contact with the IS HelpDesk for all Fox Rothschild computer users. + Documents… more
- Ferrotec USA (Livermore, CA)
- …pure precision solutions to our customers, delivering superior quality, value, and service . Ferrotec (USA) Corporation is a technology company with a worldwide ... and support. Sets up and troubleshoots PCs, provides user training, administers help- desk support, and maintains hardware. Administers the network, the network files… more
- LA Care Health Plan (Los Angeles, CA)
- …will collaborate with Business and various IT teams like Infrastructure, Development and Service Desk to ensure the tickets are getting completed to Business ... Support and Control Job Category: Management/Executive Department: Production Support and HelpDesk Location: Los Angeles, CA, US, 90017 Position Type: Full Time… more