- LA Care Health Plan (Los Angeles, CA)
- …Level 2 technicians. The Technician serves as a key liaison between the IT Service Desk , business units, and other IT teams, collaborating to resolve technical ... performance baselines are completed. Duties Manages complex issues escalated from Level 2 Service Desk Technicians, serving as a key liaison between the IT… more
- Kellermeyer Bergensons Services (Oceanside, CA)
- …+ Experience with a helpdesk ticketing system like FreshService or other service desk solution is preferred + HAM (hardware asset management) SALARY RANGE ... a culture built on respect, opportunity, and pride in service . Position Summary This position provides IT desktop support...positive experience for the employee Skills + Providing help desk support using a ticketing system and SLA +… more
- AireSpring (Los Angeles, CA)
- …VLANs, SNMP, etc.) + Experience with helpdesk tools (eg, ServiceNow, Jira Service Desk ) and asset management systems. Preferred Experience + Prior experience ... and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience… more
- Brookfield Properties (San Ramon, CA)
- …internal clients including office and site staff. What You'll Bring: + 5+ years helpdesk /deskside experience as well as some hands-on desk side support (2nd ... delivery + Experience in training and coaching teams of helpdesk personnel for customer service enhancement + Broad experience in computer environment support +… more
- V2X (San Diego, CA)
- …professionalism. Responsibilities + Computer Systems Analyst + We have an opportunity for a Helpdesk Analyst to work as a member of an energetic and dynamic team ... Navy's Strike Planning and Execution Systems. + What You'll Do: + Provide helpdesk support for Navy systems administration and installations support. The duties for… more
- MGE Underground, Inc. (San Jose, CA)
- …Update "Mobile Device Management" software with new assets. + Work with the Helpdesk team on coordinating assets. + Assemble workstations for new employees. + ... + Receive initial telephone or ticket inquiries via Help Desk portal. + Participate in special projects and other...systems. + Ability to troubleshoot equipment. + Excellent customer service skills. + Project management skills and strong ability… more
- Terumo Neuro (Aliso Viejo, CA)
- …field. 2. Up to one (1) year of experience in working in an IT help desk , support, or customer service role in an enterprise organization. 3. Basic understanding ... technical related and user issues focusing on excellent customer service . Job duties: + Image workstations with default operating...resolve all assigned level I tickets through the IT helpdesk ticketing system. + Initiate and schedule with vendor… more
- Keeper Security, Inc. (El Dorado Hills, CA)
- …and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by thousands of organizations to protect ... to improve performance monitoring, uptime, and observability + Support IT and Helpdesk with visibility into authentication, endpoint, and user activity data + Enable… more