- GovCIO (Sacramento, CA)
- **Overview** GovCIO is currently hiring for a Help Desk Analyst to support the Department of Veteran Affairs (VA). This position will be full-time and fully remote. ... Time) Mondays through Fridays except for Federal Holidays. **Responsibilities** The Help Desk Analyst performs daily activities that are vital to the operation and… more
- Envista Holdings Corporation (Brea, CA)
- IT Help Desk / Online Support Brea,CA POSITION SUMMARY:Provides first level phone support Company wide. Ensures that all Phone support calls are logged, resolved, or ... via phone, email, and Ticketing System. Log the issues\requests into the Help Desk Tracking System then either resolves or escalates to the appropriate resource. *… more
- AireSpring (Los Angeles, CA)
- …VLANs, SNMP, etc.) + Experience with helpdesk tools (eg, ServiceNow, Jira Service Desk ) and asset management systems. Preferred Experience + Prior experience ... and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience… more
- Six Flags (Buena Park, CA)
- … calls and tickets in a timely manner and documents. Responsibilities: + Monitors Service Desk communication channels. Responds and records service requests ... systems access. Ensures appropriate approval is provided and documented. + May lead service desk related projects. + Acts as a technical liaison between IT and… more
- Lumen (Sacramento, CA)
- …trouble to ensure timely resolution. Technicians utilize tools like SolarWinds and Web Helpdesk to monitor and isolate Layer 2/3 issues across IP, VPN, and MPLS ... and program offices informed of risks and impact assessments. With strong customer service skills and the ability to work independently in a 24x7 call center… more
- Ferrotec USA (Livermore, CA)
- …pure precision solutions to our customers, delivering superior quality, value, and service . Ferrotec (USA) Corporation is a technology company with a worldwide ... and support. Sets up and troubleshoots PCs, provides user training, administers help- desk support, and maintains hardware. Administers the network, the network files… more
- TEKsystems (Simi Valley, CA)
- …for extended periods of time in an office environment Skills Windows 10, Troubleshooting, Service desk , Customer service , Active directory Top Skills Details ... takes initiative to go the extra mile * Strong helpdesk and remote support experience Working conditions * Be...Windows 10,Troubleshooting, Service desk ,Customer service ,Active directory Additional Skills & Qualifications… more
- LA Care Health Plan (Los Angeles, CA)
- …will collaborate with Business and various IT teams like Infrastructure, Development and Service Desk to ensure the tickets are getting completed to Business ... Support and Control Job Category: Management/Executive Department: Production Support and HelpDesk Location: Los Angeles, CA, US, 90017 Position Type: Full Time… more
- ManpowerGroup (San Francisco, CA)
- …repair desktop, laptop, and mobile issues. + Monitor and triage incoming tickets in the Service Desk ticket queue. **What's Needed?** + 2-3 years of hands-on IT ... Support Analyst, you will be part of the IT Service Delivery department supporting internal employees. The ideal candidate...Helpdesk & Desktop experience. + Ability to support Director+… more
- Terumo Neuro (Aliso Viejo, CA)
- …field. 2. Up to one (1) year of experience in working in an IT help desk , support, or customer service role in an enterprise organization. 3. Basic understanding ... technical related and user issues focusing on excellent customer service . Job duties: + Image workstations with default operating...resolve all assigned level I tickets through the IT helpdesk ticketing system. + Initiate and schedule with vendor… more
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