• IT Helpdesk Lead

    Sprinklr (New York, NY)
    …Leading a team of IT support members and tracking & documenting of all support service desk activities and managing the overall day-to-day IT Helpdesk ... with specialized external customers and key vendors, including managing escalations and service delivery expectations + Provide AV and event support for company… more
    Sprinklr (09/05/25)
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  • Assistant Director, Service Desk…

    City of New York (New York, NY)
    …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract...necessary. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a… more
    City of New York (10/03/25)
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  • Assistant Director, Service Desk…

    City of New York (New York, NY)
    …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract...necessary. The Service Desk Unit is part of a...necessary. The Service Desk Unit is part of a central services and… more
    City of New York (08/08/25)
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  • Associate Director, Service Desk…

    City of New York (New York, NY)
    …, assuming increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align daily operations to ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract...work schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for… more
    City of New York (08/02/25)
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  • Assistant Director, Service Desk…

    City of New York (New York, NY)
    …more areas of services and are accountable for the success of an assigned unit. The Service Desk Unit is part of a central services and support group within the ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract...practices related to sustainable knowledge acquisition and skills. The Service Desk operates as a central … more
    City of New York (08/08/25)
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  • Analyst, Service Desk Operations

    City of New York (New York, NY)
    …operational data, and interact with external stakeholders. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract...related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central … more
    City of New York (10/03/25)
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  • Analyst, Service Desk Operations…

    City of New York (New York, NY)
    …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk Unit is part of a central services and support group ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract...related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central … more
    City of New York (08/08/25)
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  • Executive Director, Service Desk

    City of New York (New York, NY)
    …Director of Service Delivery with leadership experience in application support, service desk and project management essentials. Reporting directly to the ... If you do not meet the previously mentioned civil service criteria, you will not be considered for an...services by developing and maintaining comprehensive operating procedures across Helpdesk and Application units. This role is responsible for… more
    City of New York (09/04/25)
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  • IT Support Desk Supervisor

    Protective Industrial Products (Latham, NY)
    JOB SUMMARY The IT Support Desk Supervisor leads and manages the helpdesk team to ensure timely and effective resolution of technical issues. They design and ... resolution. + Coordinate scheduling to ensure appropriate staffing and service coverage. + Implement and maintain support desk... service coverage. + Implement and maintain support desk processes in accordance with company IT standards and… more
    Protective Industrial Products (10/13/25)
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  • College Aide- Help Desk Technician

    City of New York (New York, NY)
    …at the 2 Lafayette St. and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide ... New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails... tickets and E-mails in a timely manner. Provide Helpdesk /desktop support for hardware and software computer systems and… more
    City of New York (08/02/25)
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