- City of New York (New York, NY)
- …and decrease recidivism. The Department is seeking to hire two (2) Helpdesk Support Technicians for technical consultative and/or administrative work. Under the ... administration of the agency OIT Helpdesk Director, the incumbent will perform the following duties...related issues. - Perform in a high-volume IT Help Desk call center, with a high degree of professionalism.… more
- Reliant Community Credit Union (Sodus, NY)
- …professional delivery of technical support to staff. + Develops regular reports on help desk metrics, ensures that service levels are met, identifies trends and ... Helpdesk Supervisor Sodus, NY (http://maps.google.com/maps?q=10+Benton+Place+Sodus+NY+USA+14551) * Information Systems...seeks anITHelpdesk Supervisorto join our team. The IT Help Desk Supervisor is responsible for overseeing the help … more
- International Rescue Committee (New York, NY)
- …ensure timely resolution in collaboration with other IT teams. + Ensure all service desk requests and incidents are accurately logged, categorized, prioritized, ... Requisition ID: req59001 Job Title: Helpdesk Team Lead Sector: Information Technology Employment Category:...long-term fixes. + Maintain a strong presence on the service desk to monitor live support activity… more
- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract...necessary. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a… more
- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract...necessary. The Service Desk Unit is part of a...necessary. The Service Desk Unit is part of a central services and… more
- City of New York (New York, NY)
- …, assuming increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align daily operations to ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract...work schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for… more
- City of New York (New York, NY)
- …more areas of services and are accountable for the success of an assigned unit. The Service Desk Unit is part of a central services and support group within the ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract...practices related to sustainable knowledge acquisition and skills. The Service Desk operates as a central … more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk Unit is part of a central services and support group ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract...related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central … more
- City of New York (New York, NY)
- …operational data, and interact with external stakeholders. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract...related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central … more
- Mohawk Valley Health System (Utica, NY)
- Help Desk Support II Department: MVHS IT Job Summary The Help Desk Support Technician II performs both Helpdesk and IT Operations functions as needed in a ... of 2 years' experience in a Desktop Support or Helpdesk environment + Knowledge of computer technology and equipment,...clients at all levels. + Must possess good customer service skills and be able to provide education and… more