- Rockefeller University (New York, NY)
- …ticketing platform, and by staffing our walk-in help desk . As part of the Service Desk team, you will actively engage all IT groups to assist in delivering ... adoption of DevOps and Agile practices, the facilitation of self- service approaches, as well as a 'cloud first' deployment...+ Must be able to work at the walk-up helpdesk , using remote support tools (Bomgar), as well as… more
- Capgemini (New York, NY)
- …Automation and AI technologies. The ideal candidate will bring a strong understanding of Service Desk , End User Computing & End user Experience , Client facing ... ( on/near and offshore). **Key Responsibilities** + Coordinate staffing and service delivery across assigned locations + Maintain appropriate levels of coverage… more
- CUNY (New York, NY)
- …and maintenance of student's receivables * Respond to students' inquiries via Fresh Desk helpdesk * Works with other departments to assist students * ... applications, personnel papers and other college forms. Communications and Customer Service - Provides information, as directed, to faculty, students, employees, and… more