- City of New York (New York, NY)
- …at the 2 Lafayette St. and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide ... , to perform the below task: Monitor and Manage Service Now Help Desk tickets and E-mails... tickets and E-mails in a timely manner. Provide Helpdesk /desktop support for hardware and software computer systems and… more
- Colliers Engineering & Design (Rochester, NY)
- …in accordance with SLA guidelines. + Serve as the first point of contact for helpdesk inquiries. + Record, track, and document the help desk request problem ... support tools. + Experience using ticketing systems such as Service Now. + Participate in rotating schedule for New...in desktop support or related field. + Experience IT service management methodologies. + CompTIA A+, Network+, Security+, Cisco… more
- City of New York (New York, NY)
- Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE, Work Location: 375 Pearl Street New York, NY The Department ... provides safe, healthy, and appropriate facilities for HRA's various social service programs. Its many functions include facilities planning and coordination, design… more